Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Contents Page 2 – Introduction Care Practice and Provision Page 3 - Overview and AO1 Page 5 – AO2 Page 6 – AO3 Page 8 – AO4 Page 9 – Case Studies Anatomy and Physiology in Practice Page 12 – Overview Page 13 – Revision Schedule Child Development Page 16 – Overview and AO1 Page 17 – AO2 Page 19 – AO3 Page 20 – AO4 Page 23 – Case study General Page 32 – References Page 33 – Coursework Mark Schemes Page 41 - Glossary Page 45 – Keeping track – record your marks here! Page 46 -
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being passed on and also not spending time to get to know each other. To build the relationship there needs to be good communication from all parties. Good communication can be done in many different ways such as talking‚ letters‚ notes‚ telephone and emails. It is important for me as a staff member that i use effective ways of communicating with the client and the clients family. I need to be able to know the best way to communicate with each client so that I can build relationships with them so they
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minimise the harm to children‚ young people and their families where abuse is confirmed. D2- Justify responses where child maltreatment or abuse is suspected or confirmed‚ referring to current legislation and policies M1- The first policy is security of records/confidentiality this helps keep children and young people safe as if a child had been taken out of their home for their safety and moved out of the area to a new foster family or children’s home then this information should be hidden from their
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Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the
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COMMUNICATE EFFECTIVELY As a health and social care support worker I must take responsibility for how I communicate with and on behalf of individuals. To this end‚ I will communicate in an open‚ accurate and straightforward way. I need to learn and make arrangements to meet the specific communication requirements or preferences of individuals in my care and key people. I am required to gain valid consent before beginning any treatment or care‚ remembering at all times
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Unit 306 Promote and Implement health and safety in social care 306.1 – Understand own responsibilities‚ and the responsibilities of others‚ relating to health and safety What it represents: All workers have the right to work in places where risks to their health and safety are properly controlled. Health and Safety is about stopping you getting hurt at work or ill through work. It is the employer’s responsibility to manage Health and Safety but employees must help too. The company I work for
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Principles of communication in adult care settings Understand why communication is important in adult social care settings 1.1 Different reasons people communicate Express emotions Exchange information Express views Share experiences Socialise Establish relationships 1.2 Effective communication between customers and careers means the customer gets the care they require and helps make the carer aware of any problems the customer may have. Careers need to be able to let other careers
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Abuse comes in different ways and forms‚ where power is misused to control a person resulting in harm‚ neglect or risk of harm. Where an individual are imperiled to abuse‚ behavioural/psychological changes may manifest as; • Anxiety‚ stress‚ confusion or general resignation from normal daily activities • Social withdrawal and isolation • Uncharacteristic manipulative‚ uncooperative and aggressive behaviour • Fearfulness and signs of loss of self-esteem • Loss of appetite or overeating at inappropriate
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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