LEARNING OUTCOME 1 WE ARE ALWAYS LOOKING FOR SOLUTIONS PROBLEM – SOLVING TECHNIQUE UNDERSTANDING OBSERVATION IDEATION PROTOTYPING Understanding IDENTIFY • ISSUE HAS TO BE IDENTIFIED • ASK QUESTIONS TO KNOW BETTER : + is the issue really a problem ? + how does it help if the issue is solved? + is it worth the time & money to solve it? + is it be profitable? • Understanding is not restricted to only identifying the issue. • It can even be a technique for
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Problem Solving and Searching IT Elect 104 (Chapter 3) Some text and images in these slides were drawn from Russel & Norvig’s published material Problem Solving Agent Function Problem Solving Agent * Agent finds an action sequence to achieve a goal * Requires problem formulation * Determine goal * Formulate problem based on goal * Searches for an action sequence that solves the problem * Actions are then carried out‚ ignoring percepts during that period
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Customer Service Management | Problem Solving | Antventures- Casper And Gambini’s | Anthony Shalhoub 31010062Sabine Raffoul 3103064310/29/2012 | | Submitted to : Dr. Esraa Haydar Customer service management Problem solving I. Introduction to customer service Customer service is the provision of service to customers before‚ during and after a purchase. According to Turban (2002) "Customer service is a series of activities designed to enhance the level of customer
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of interest exists‚ (FDOE‚ n.d.‚ www.fdle.state.fl.us). Community policing is‚ according to the United States Department of Justice‚ “a philosophy that promotes organizational strategies‚ which support the systematic use of partnerships and problem-solving techniques‚ to proactively address the immediate conditions that give rise to public safety issues such as crime‚ social disorder‚ and fear of crime (cited in www.cops.usdog.gov). As citizens sworn to uphold the law‚ police are required to not
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Essay : Technology creates more problems than it solves and may threaten or damage the quality of life Technology is the use of machines to solve problems which in most cases couldn’t be solved manually. The machines were used to make our lives easier and on most occasions it has succeeded. Development of ‘wheel’‚ ‘telephone’‚ ‘first-generation computer’ and ‘atom-bomb’ had been the most useful developments for the mankind over the last few centuries. The last century experienced humongous developments
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Week Four Discussion Questions • What different persuasive approaches would you use on the following audiences: a boss‚ a peer‚ a challenging person‚ or an open-minded person? I believe the approaches will and must differ if you want to be successful. Persuasion is meant to win others over‚ not to defeat them. Therefore‚ it is important to be able to see the topic from different angles in order to anticipate the reaction others have to a proposal. Since individuals in each of the roles
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m Many people have different ambitions in life so the word ambition would have different definitions‚ depending on whom you ask. To me ambition is an urge desire to achieve your goals or succeed. Ambition leads you to dedication‚ motivation and time. I have many ambitions to achieve in a set period. Time motivates me to achieve my ambitions. Ambition in other words is the motive force needed to propel all of us to work towards our set cherished goals. . In this essay‚ I will define "ambition"‚ write
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What different persuasive approaches would you use on the following audiences: a boss‚ a peer‚ a challenging person‚ or an open-minded person? Why would your approach differ? When trying to persuade my boss I believe it is important before you say anything‚ make sure you have valid facts and information you are going to present to be persuaded. You have to make sure you know exactly what you are talking about and be prepared to answer any questions the boss you will have. This makes it easier
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this problem solving? Problem Solving is a tool‚ a skill and a process. It is a tool because it can help to solve an immediate problem or to achieve a goal. It is a skill because you can use it repeatedly‚ like the ability to ride a bicycle‚ add numbers or speak a language. It is also a process because it involves taking a number of steps. Problem solving is a mental process that involves discovering‚ analyzing and solving problem. Reed (2000) posits that the ultimate goal of problem solving
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A JOINT INITIATIVE OF THE HARVARD GRADUATE SCHOOL OF EDUCATION AND HARVARD BUSINESS SCHOOL P E L -0 5 6 JU N E 1 2 ‚ 2 0 0 8 ST A C E Y C H I L D RE SS GEO FF M A RIETTA A Problem-Solving Approach to D esigning and Implementing a Strategy to Improve Performance The job of school d istrict lead ership team s is to solve system -level p erform ance p roblem s. Grad u ation rates‚ achievem ent d ifferences betw een racial and ethnic grou p s‚ college read iness‚ and early grad e literacy are bu t
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