Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Commercial organisation Public
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develop stronger relationships with them. It plays an important role in understanding customer’s needs by gathering the information about the customers that helps in marketing and selling the company’s products. With an effective Customer Relationship Management strategy‚ an organization can increase revenues by providing better services and selling products effectively what the customers want. CRM is the key to better customer services. Through CRM‚ it is possible to discover new customers and retain
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Marketing for Services Project Report By: Ali Owais Arshia Azhar Arsalan Khan Hassan Tahir M.Adeel Tariq Momin Malik Ibrahim Farukh Haroon Ahmed June 27‚ 2012 Lahore School of Economics Table of contents Executive Summary……………………………………………………………………3 Introduction…………………………………………………………………………….4 Core and Supplementary services…………………………………………………….5 3 Stage model of consumption…………………………………………………………8 Flower of Service……………………………………………………………………….11 Distribution and role of intermediates………………………………………………
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Lauren Smith Assignment 1: Understand the need for discipline in the uniformed public services. What is discipline? The will to do the right thing in a timely fashion without getting results. Discipline is knowing right from wrong and the responsibilities for your own actions. Discipline controls a person’s behaviour towards everything in day to day life. If someone has the right discipline it will then contribute to keeping that person in line to ensure you get where you want in life. Having
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Children’s and Young People’s Service’s Integrated Services 4FD031 Learning Outcome 1 This report will show an understanding of current legislation‚ policy and practice within an integrated Children’s and Young People’s Service. Considering the history leading to current legislation and how these have informed practices and policies that are used by the Children’s workforce and also how the Common Assessment Framework and lead professional role supports practice and improves outcomes for children
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TDA 3.1: Communication and professional relationships with children‚ young people and adults 1.1 Explain why effective communication is important in developing positive relationships with children young people and adults. Effective communication is very important in developing positive relationships with children young people and adults because this allows to build a good rapport with people. This also produces a sense of responsibility and belonging which builds trust. If a person has good
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Contents BACKGROUND 2 Methods 3 Observations 3 Interviews 4 Data analysis 5 Results 5 Observational Results 5 Observed waiting time and service delivery time at different service stations 6 Socio-demographic characteristics of respondents 6 OPD clinics: patient experiences at the entrance gate‚reception and medical records 6 OPD clinics: consultation waiting time 7 OPD clinics: complaints and recommendations 7 Interviews with patients at the laboratory 8 Patient satisfaction
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associated protocols • Legislative requirements and provisions relevant to area of services delivery and delegated responsibility • Awareness of own values and attitudes and their potential impact on clients • Indicators of significant issues. • Child protection policy of service It is also critical that you can demonstrate the ability to; • Observe and question clients appropriately • Confirm clients development status prior to delivering service • Identify variations from normal development
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Student declaration : I declare that the work submitted is my own and has not been lent to anybody else or copied from them; that all internet and other references have been acknowledged. or Signed …………………. ……………………. Date ……………. Final Submission Grading Criteria Task Number Outcomes Assessed Grading Criteria Achieved P6 Explain the principles and effects of radiation therapy and the equipment used. M4 Explain
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