EUA CASE STUDIES 2008 IMPLEMENTING AND USING QUALITY ASSURANCE: STRATEGY AND PRACTICE A SELECTION OF PAPERS FROM THE 2ND EUROPEAN QUALITY ASSURANCE FORUM european students’ union Copyright © 2008 by the European University Association All rights reserved. This information may be freely used and copied for non-commercial purposes‚ provided that the source is acknowledged (© European University Association). Additional copies of this publication are available for 10 € per copy for
Premium Quality assurance
that can cause infections. It is essential that the policies put in place to control these problems are followed by every member of the collaborative team. According to the QSEN Competencies every person involved in the care of a patient should “Function competently within own scope of practice as a member of the health care team”. (QSEN‚ 2010) This includes nurses‚ doctors‚ social workers‚ janitorial services and dietary aids‚ to name a few. Each person working in a health-care facility plays an
Premium Staphylococcus aureus Health care provider Nosocomial infection
Quality Function Deployment: ■ To provide customer input at the product design stage ■ The process results in a matrix‚ referred to as a “house of quality” for a particular product that relates customer attributes to engineering characteristics. ■ The central idea of QFD is the belief that products should be designed to reflect the customers’ desires and tastes ■ The house of quality provides a framework for translating customer satisfaction into identifiable and measurable
Premium Service system Customer service Multiplication
INTRODUCTION The Utilization Management Program of the Naval Hospital Guam facility is one which is designed to ensure that high quality‚ cost efficient health care is delivered to all members of the community. The Utilization Management Division is responsible for implementing a Utilization Management Plan which will monitor the appropriate usage of the health care facilities‚ services and its resources. These services may include utilization reviews‚ case management‚ discharge planning and outcome-based
Premium Medicine Health care Health economics
Quality Assurance in Construction The importance of Quality Assurance is based on the principals of getting things right first time. By implementing‚ maintaining‚ reviewing and continually improving a Quality Assurance System a company can achieve and reap the benefits of having such a system in place. Quality Assurance exists because of the degree of dissatisfaction experienced by the industry’s clients over a long period‚ combined with a growing impatience by some of their advisers to achieve
Premium Quality management Quality management system ISO 9000
acquisition of constructed infrastructure usually represents a major capital investment‚ whether the owner is an individual‚ a private corporation or a public agency. For each infrastructure constructed (building or road)‚ there is a minimum level of quality that is expected at a given cost within an acceptable time frame. To achieve the above‚ a higher level of “control” is required as things do not happen by chance. Control is therefore a process of regulation which seeks to maintain conformity to
Premium Quality control Construction Quality assurance
needs to be tested? Ans. Every software product needs to be tested since; the development process is unable to produce defect free software. Even if the development process is able to produce defect free software‚ we will not be able to know unless & until we test it. Without testing it‚ we shall not be having enough confidence that it will work. Testing not only identifies and reports defect but also measures the quality of the product‚ which helps to decide whether to release the product‚ or not
Premium Software testing Software engineering Software development process
QUALITY ASSURANCE IN HIGHER EDUCATION Dr.R.Sivakumar Assistant Professor of Education Annamalai University Introduction Higher Education Institutions are frequently the focus of attention since they represent valuable resources for any country. They produce the educated men and women that often become the social‚ political‚ technological‚ economic‚ and religious leaders of the country. Because of the changes that have occurred in the restructuring of the education system as well s
Premium Education Higher education Quality assurance
medical field are satisfied and happy for the services that NHS offered. The number of clients that NHS has is equally huge. On average‚ it deals with one million patients every thirty six hours. That is why NHS should understand the importance of quality assurance to maintain clients. Knowing what your customer wants‚ the business should make it possible to modify everything you do to please the customer. When employees start thinking of someone as a customer‚ it should always think customer as someone
Premium Customer satisfaction Health care Customer
COMS 544: SOFTWARE TESTING AND QUALITY ASSURANCE UNIT I SOFTWARE TESTING PRINCIPLES: Need for testing - Psychology of testing – Testing economics - White box‚ Black box‚ Grey box testing SDLC and Testing - Verification & Validation - Weyuker ’s adequacy axioms. UNIT II TESTING STRATEGIES: White box testing techniques - Statement coverage - Branch Coverage - Condition coverage - Decision/Condition coverage - Multiple condition coverage – Dataflow coverage - Mutation testing - Automated code
Premium Software testing