APPLICATION OF QUALITY GAP MODEL TO MEASURE QUALITY OF PHARMACISTS SERVICE IN RETAIL PHARMA SETTINGS Introduction Pharmaceutical market in India is about $ 11.1 billion growing at the rate of 17.6% and expected to reach $20 billion (Rs. 88‚820 crore) by 2015.India’s pharma market is 13th largest in terms of the value and 4th largest in terms of the volume. Currently only 1%-3% of the pharma retail is in the organized sector. The size of India’s pharmacy retail market is estimated at $4.5 billion
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Why organisations need to change and how change affects organisations: In today’s fast evolving world that is always looking out for changing so frequently‚ if any organization is there which thinks to get this pace slow would be profoundly disappointed. In fact organizations should embrace change to their system‚ as without change there might be some chances that businesses lose the competitive edge in the market and they would fail meeting the customer’s expectations who are the loyal customers
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24. The Integrated Organisation Model of Jointness. This is characterised by the development of organisational systems that facilitate the creation of a single joint military organisation. The single-services are abolished and the integrated organisation exists in both peacetime and operations. The conceptualisation of jointness in this model is that the organisation is naturally joint since it is an integrated organization‚ and that working jointly is the normal form of operating. The forces “naturally”
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Characteristics of Options r Definitions and Positions: - A Call Option gives its owner for a specified time the right to purchase an underlying good at a specified price (= exercise price or strike price) - A Put Option gives its owner for a specified time the right to sell an underlying good at a specified price (= exercise/strike price) - An American Option permits the owner to exercise (=buy/sell the underlying) at any time before or at expiration. A European Option can be exercised
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CLOSING CASE FOR CHAPTER 4 WAL-MART’S CHINESE SUPPLIERS Wal-Mart is the world’s largest retailer. It built to dominance on the mantra of “everyday low prices”. The low price has required Wal-Mart to source many of the goods it sells from factories that operate at the low cost. Wal-Mart has an ethical supplier’s code of conduct. Amongst other things in the code of conduct are: 1. The supplier do not employ under wage labour 2. They must pay the labour at least the legal minimum wage for
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2012 PRESIDENTIAL DEBATE CLOSING STATEMENT - MITT ROMNEY Thank you very much. It has been a great debate. I would like to thank everyone: President Obama‚ our host and American people watching the debate and who are deeply concerned about the future of our country. We are in a great economical crises‚ people looking for jobs but can not find any‚ our debts piled up‚ budget deficit widening every day. There is still a lot of work to be done. 4 years ago‚ people of this great country elected Mr
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Closing Argument For The Emily Grierson Trial Ladies and gentlemen of the jury the evidence and testimonies that the prosecutors have presented through this trial is falsely accusing my client‚ Ms. Emily Grierson‚ for allegedly murdering Homer Barron. The prosecutors have been desperately trying to imprison someone who is innocent of these allegedly murder charges. There are many holes in the prosecutor’s false accusations against my client Ms. Grierson who in fact is innocent. The prosecutor’s
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4.1 Explain key aspects of policies‚ codes of practice and guidelines of an organisation. (400 words minimum) Policies‚ codes of practice‚ and guidelines are essential components of education and training. These key documents provide a framework for an organisation to ensure the maintenance of high standards‚ procedures are implemented and accountability for individuals within their role. Education and training establishments utilise these documents to ensure high-quality education‚ in addition to
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The Organisation Level of an Organ System. There are 11 organ systems in the body such as the reproductive system‚ digestive system and the cardiac system. The first level organisation is the organelles which collect together to produce a cell. The organelles all have a function in the cell to keep it alive. For example the mitochondria is an organelle in a cell which has the role of respiration in the cell. The mitochondria produces ATP which involves contracting muscles‚ taking part in cell division
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1. Gaps in service quality process experienced by Bill Foster a. Not sticking to the promise made by Excelsior hotel‚ a failed check in facility at airport reveals this. This pile up extra stress to the passengers who get rest assured by check in facility at airport which then considered to be foil. b. Time taken by agents to check in customers is more. c. Less number of agents to process the check in formality of hotel. d. Front desk clerk is not dedicated to her duty
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