G.PULLAIAH COLLEGE OF ENGINEERING & TECHNOLOGY‚ KURNOOL MASTER OF BUSINESS ADMINISTRATION 2012-2013 SYNOPSIS REPORT On A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT WITH REFERENCE TO M.S.A. MOTORS‚ KURNOOL Submitted by C. VENKATA NAGA SINDOOR Roll no: 11AT1E0052 Under the guidance of K. NAGAIAH‚ MBA Assistant Professor. INDEX | 1. | Introduction
Premium Maruti Suzuki Suzuki
Understand the relationship between strategic management and leadership Strategic management refers to the coordination of material‚ human‚ financial and technological resources of an organisation to enable it and all its stakeholders to achieve their stipulated goals in an effectively and efficiently. Leadership is the process of organising‚ supporting and directing the individuals in an organisation with the aim of influencing them to work in pursuit of the goals and missions of an organisation
Premium Leadership Management Strategic management
Function of Asset Management Company An Asset Management Company (AMC) is a legal entity that conducts professional activity of managing‚ along with related daily administrative activities of collective investment institutions/funds based on the license issued by Bangladesh Securities and Exchange Commission. An Asset Management Company is authorized to 1. Mutual Fund Operation: Act as issue and portfolio manager of the mutual fund. Mutual funds‚ either Open End or Closed End‚ are fund portfolios
Premium Investment Mutual fund
1. Describe the general structure and function of the nervous system. The Nervous System is a "network" which delivers information and monitors the processes taking place in our bodies at all times. The nervous system in all its aspects allows us to function as a single controlled and coordinated unit. The basic nerve cell nerve cell is a neuron; a chain of neurons is actually a "communication cable "inside our bodies. Neuron structure is basically the cell nucleus‚ the dendrites which receive information
Premium Nervous system Neuron Brain
CHAPTER I INTRODUCTION 1. Purpose of Total Quality Management Among Restaurants The food industry aims at ensuring the harmlessness of its products and providing important information for its business partners along the food chain and consumers. On the other hand‚ the focus of the enterprises extends and the meaning of quality changes when considering the processes from the broader point of view of the stakeholders‚ who can influence business processes. As a consequence the enterprises use
Premium Management Quality management
Emergency Management is a complex system used to protect the lives and property of human beings all over the planet. In the United States and within the Department of Homeland Security lies the Federal Emergency Management Agency. According to the FEMA website this agency is responsible for supporting the citizens and first responders in building‚ sustaining‚ and improving their capabilities to prepare for‚ protect against‚ respond to‚ recover from‚ and mitigate all hazards (FEMA.gov‚ 2015). One
Premium Emergency management United States Department of Homeland Security United States
CULINARY ARTS BACHELOR OF INTERNATIONAL HOSPITALITY MANAGEMENT (HONS.) HTM2232 SALES AND CUSTOMER RELATIONS MANAGEMENT ASSIGNMENT NAME : TAN KHAI XIN I/D : 0302483 BATCH : BH 5 GROUP : 8 LECTURER: LEE SOO SIAN SUBMISSION DATE: 31 May 2013 INTRODUCTION CRM is the information industry abbreviation for customer relationship management which is commonly used to describe a business-customer relationship that ultimately focuses on understanding the customer
Premium Customer service Customer relationship management Marketing
Meaning of Financial Management Financial Management means planning‚ organizing‚ directing and controlling the financial activities such as procurement and utilization of funds of the enterprise. It means applying general management principles to financial resources of the enterprise. Scope/Elements Investment decisions includes investment in fixed assets (called as capital budgeting). Investment in current assets are also a part of investment decisions called as working capital decisions.
Premium Finance Corporate finance Investment
labor as the basis of production and Craig Calhoun mention the meaning of urbanization that the process whereby large numbers of people leave the countryside and small towns to settle in cities and surrounding metropolitan areas. The relationship between industrialization and urbanization is people come to find the better life in the city. Craig Calhoun mention the meaning of city is a relative large‚ densely populated‚ and permanent settlement of people who are socially diverse and who
Free City Industrial Revolution Urban area
The four main group task roles are initiator-contributor‚ elaborator‚ coordinator‚ orienter. Initiator takes charge to direct the group by proposing ideas and ways to problem-solve. The elaborator gives examples and experiences from their life to help decide whether or not an idea or approach to a problem would be effective or not. The coordinator organizes ideas and will often do this by restating ideas and points. The orienter keeps the group focused and in the end summarizes the discussions and
Premium Management Sociology Leadership