‘Five key ideas about quality assessment’ – Keep it to 5 main points and write a few sentences on each. Use references to support your ideas. McMillan (2011) describes assessment as ’the gathering‚ interpretation and use of information to support teacher decision-making’. (p5) Quality assessment is carried out to evaluate teaching‚ so that completed assessment tasks then provide information that is required by teachers to validate effective decisions about student learning. This allows teachers
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discuss about how Quality Management helps in Hospitality industry. Quality is a main part of any business providers. Concept of Quality Management is creating and implementing quality planning authority‚ as well as control and improve the quality. They can help to improve efficiency and best practice to fellow workers. As well as it is very important element to identify customer’s satisfaction and expectation. Task 1 Understand the different approaches to quality management appropriate to commercial
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Interpersonal Communication Key Concepts: Chapter 1: Content Meaning (P.23): The content of‚ or denotative information in‚ communication. Content-level meanings are literal. Dual perspective (P.31): The ability to understand both your own and another’s perspective‚ beliefs‚ thoughts‚ and feelings. Ethics (P.26): The branch of philosophy that deals with moral principles and codes of conduct. Because interpersonal communication affects people‚ sometimes profoundly‚ it always has ethical implications
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this paper is to talk about the five sociological terms‚ concepts or theories that I feel have impacted my understanding of the social world. These terms‚ concepts and theories include the social construction of reality‚ sociological perspective‚ observational research‚ operational definition and debunking. I will define each concept and then briefly explain how the concept helped me understand the process by which reality is socially constructed. The first concept that impacted my understanding
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this case? Potential information sources that could have been used to assist with the decision-making process for Wivenhoe Dam -SEQWater -Sought advice from Water Grid Manager -Water Commission -DERM (Department of Environmental Resource Management) Managerial decision-making Problem avoiders Problem solvers Problem seekers Approaches to decision making Classical decision model Behavioral decision model Judgmental decision model 2. With references to decision-making theory covered
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Professionals within different agencies and organisations all have specific responsibilities regarding safeguarding of children and young people. The concept of integrated working involves everyone who works with children and young people‚ and is a central part of Working Together to Safeguard Children (2013). There are many different organisations involved when there is any suspicion that a child may have been abused or actually harmed. Some of the main ones being: Educational Services OFSTED –
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Quality starts with market research – to establish the true requirements for the product or service and the true needs of the customers. However‚ for an organization to be really effective‚ quality must span all functions‚ all people‚ all departments and all activities and be a common language for improvement. The cooperation of everyone at every interface is necessary to achieve a total quality organization. A frequently used definition of quality is “Delighting the
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It’s clear that learning more about your customer is good. Direct communication with customers enables you to work with them to achieve the best result. This is easy to do for small businesses. On a larger scale it can be more difficult. Questionnaires‚ focus groups and the like aim to achieve the same goal as direct communication. These methods are effective but there is a risk that the VOC will get lost or misheard. For example‚ a questionnaire may ask customers how a firm can improve their
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Organization Behavior and its Key Concepts To understand organizational behavior you must understand its key concepts and terminology. Organizational behavior “is a multidisciplinary field devoted to understanding individual and group behavior‚ interpersonal processes and organizational dynamics.” (Schermerhorn‚ 2005 p. 3). An organization’s behavior is significant in determining its success as a business and with its employees. Working conditions‚ production and employee performance
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Introduction to Optimization Linear Programming 1. If an LP model has more than one optimal solution it has an infinite number of alternate optimal solutions. In Figure 2.8‚ the two extreme points at (122‚ 78) and (174‚ 0) are alternate optimal solutions‚ but there are an infinite number of alternate optimal solutions along the edge connecting these extreme points. This is true of all LP models with alternate optimal solutions. 2. There is no guarantee that the optimal solution to an LP problem
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