The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-671X.htm IJQRM 24‚6 Bank service quality: empirical evidence from Greek and Bulgarian retail customers Eugenia Petridou‚ Charalambos Spathis and Niki Glaveli Department of Economics‚ Division of Business Administration‚ Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and 568 Received September 2005 Revised February 2006 Accepted May 2006 Chris Liassides City Liberal Studies
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Flying Blue Confirmation Your booking has been successful Your reservation confirmation has been sent to the e-mail address you indicated. You will receive your e-ticket(s) at the same e-mail address as soon as your payment has been received. Bank transfer payment may take up to several days. Important • Please note that new baggage rulesapply to tickets issued on or after 28 March 2010. • Please make sure that you arrive at the airport on time. • We suggest that you always check in online
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THE EVALUATION OF CREDIT RISKS OF MONGOLIAN BANKS USING ARTIFICIAL NEURAL NETWORK AND SELECTED ECONOMETRIC MODELS Battulga Otgonbaatar Manduhai Mendbayar Shurentsetseg Byambatsogt Institute of Finance and Economics of Mongolia/ Economic department Abstract The importance of optimal decision-making and precise predictions is not limited to banks only but also of importance to other financial institutions. Nowadays‚ financial markets are becoming increasingly uncertain and interdependent‚
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the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure of the activities
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The Japanese American citizens should not have been interned. Interned meaning‚ “the state of being confined as a prisoner‚ especially for political or military reasons.” It was not fair to blame the American citizens no matter the race‚ because they had nothing to do with it. They could be inclined to help out their country‚ and that’s why we blamed them. This is misleading because every single American citizen that happens to be of enemy descent‚ has the same power to do anything that the Japanese
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doesn’t appear to have anybody in her life who is concerned for her. She demonstrates that this isolation doesn’t pertain simply to men in society‚ but to all. Unlike Jack‚ Marla embraces this reality for what it is. She is poor‚ living in poverty. She can’t turn to a life of consumption to escape her reality because she cannot afford it. Her openness makes Jack uncomfortable. It’s like looking into a mirror. Emasculation Fight Club presents the argument that men in today’s society have been reduced
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Portland United Airlines Flight 173 Aviation has morphed into the safest way of traveling so far in the world. It is a simple way to get from one place to another with the straightest route and the convince of being the fastest form of transportation. Even though aviation is one of the most convenient and accommodating forms of transport‚ we as Americans seem to only focus on the negative aspects of aviation travel. Since the dawn of aviation itself‚ traveling by air has proven a challenge‚ and
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always learn that management is one of the most important things in an organisation or a corporation. What is management? According to Webster (n.d.)‚ management is defined as the act or skill of controlling and making decisions about a business‚ department‚ sports team‚ etc but according to Robbins and Coulter (2015)‚ management involves coordinating and overseeing the work activities of others so their activities are completed efficiently and effectively. The word ‘management’ can have many different
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[pic] Introduction 1) Statement of the Research Problem: Human Resource Management practices in Bangladesh Bank including Human Resource planning‚ Recruitment & Selection‚ Training & Development‚ Performance Appraisal‚ Compensation System‚ Transfer‚ Promotion‚ Demotion/Termination and Labor Relations with Analysis‚ Findings and Recommendations. 2) Origin of the study: There exists huge difference between theoretical knowledge and practical knowledge. This report is an outcome of
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1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4
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