Reasons Why Customer Service is Important for your Business Created by Josh 304 days ago. posted in Human Resources With the tags Business‚ coursepark‚ customer satisfaction‚ customer service‚ eLearning‚ etiquette‚Human Resources‚ polite‚ rude Customer service can make or break your business. If people find your employees are rude or don’t know what they’re talking about they’ll go elsewhere to make their purchases. You don’t want that‚ so it’s important to train them on good customer service
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Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective
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Study skills are important to maintain. Study skills help you excel in your academic career. They help you remember and learn new information. They also help you do well in your assignments‚ quizzes‚ and tests. That helps you pass to the next grade. You might ask‚ what are study skills? Examples of good study skills are classroom behavior‚ time management‚ organization‚ and memorization. Good classroom behavior includes active listening. Hearing is not listening. When you listen critically you are
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is extremely busy and tries his best to type in as fast as possible ending up in putting up wrong quantities…. Also be sure about the price of the particular item you have selected as they DO NOT HAVE REFUND policy. They don’t provide “cash back” services neither do they reverse your credit card entry…. All they do is issue credit notes worth the price of products you want to return. And please keep in mind that the validity of such credit notes are extremely low.. I had to almost fight with them
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CUSTOMER SERVICE BY: CRYSTAL MCGUIRE MAN 2305 NOVEMBER 25TH‚ 2014 Customer service can come in so many forms and is in almost every business there is. Without customer service‚ then your company will be hard to manage and move forward. There are two types of customers; internal and external customers. With each of these types of customers‚ there is the ability to affect your company’s culture whether it is good or bad. Customer service is the way to understand where and how to take your company
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Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the idea
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Customers are very important to any company. Without customers companies would not be successful and have no future or success. Having a good relationship with each customer that enters into your company is very important. Having good communication is important when dealing with different people who are related within your company. Customer satisfaction is very significant. It measures how the products and services supplied by a company meet the customer’s satisfaction. It is good to have positive
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6 Constructivism: A General Theory of Communication Skill Brant R. Burleson Purdue University INTRODUCTION This chapter is about communication skills and one particular theory of these skills— constructivism. As you’ve probably discovered in your reading of this book‚ communication is a broad term that encompasses lots of different things. So‚ I will begin by presenting some examples of what I mean by “more and less skilled communication.” Consider two young adults‚ each of whom
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