Level of Customer Satisfaction in a School Cafeteria Using the SERVQUAL Model A Research Paper Presented to The Faculty of Manila Tytana College of Accountancy and Management MANILA TYTANA COLLEGES Pasay City In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT AUGUST 2013 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction Customers are the ones who make the business survive‚ and it is the personnel
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management The concept of strategy ➢ Strategy is the great work of organization. In situations of life or death it is the Tao of survival or extinction. Its study cannot be neglected. ----SUN TZU‚ The Art of War.2500 B.C ➢ Strategy is about winning. ➢ Strategy is not a detailed plan or program of instructions‚ it is a unifying theme that gives coherence and direction to the actions and decisions of an individual or an organization. Characteristic of a winning strategy ➢ Goals that
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Agricultural Export in India India is one of the leading producers of certain agricultural commodities. For instance‚ India is the largest producer of milk‚ cashew nuts‚ coconuts‚ tea‚ the second largest producer of wheat‚ vegetables‚ sugar and fish and the third largest producer of tobacco and rice. It is understood that the developed countries which are interested in protecting their agriculture with various subsidies and trade barriers and they are anxious to push their farm exports. The developed
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Major Export and Import Products of China China is the largest exporter and second largest importer of goods in the world. Its major trading partners are from various countries which are European Union‚ United Stated‚ ASEAN‚ Japan‚ Hong Kong‚ South Korea‚ Taiwan and etc. As part of China’s continuing effort to become competitive in the global marketplace‚ China joined the World Trade Organization (WTO) in the year 2001. After China joined the WTO‚ it has benefited coastal cities especially in the
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Training Material on Internal Auditing Internal Auditing Handbook 1 Session 1 – External Audit........................................................................5 1.1 Definition and Objective.....................................................................5 1.2 Responsibilities of External Audit ......................................................5 1.3 Scope of the Audit .............................................................................6 1.4 Auditor’s Report Basic
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Costco Wholesale Corporation: Mission‚ Business Model‚ and Strategy Costco’s Business Model Costco’s Business model is to generate high sales volumes and rapid inventory turnover by offering members low prices on a limited selection of nationally branded and selected private-label products in a wide range of merchandise categories (Thompson‚ 2007). Costco has to generate high sales volumes because their profit margin is so low. Their sales margin is around 2%‚ which means they are not creating
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Genetically modified organisms- a step ahead or a step in the wrong direction? Paulina Langowska Genetically modified organisms‚ also known as GMO‚ are such organisms whose genetic material has been artificially changed using genetic engineering. Genetic engineering‚ to put it simply‚ is altering the DNA technology‚ using DNA molecules from various organisms and using this molecules to create a brand new set of genes. Then the set of genes is added to an organism’s genome. Below is shown an exchange
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Basic Steps 2/4 Time Signature 3/4 Time Signature Chapter I Introduction Lesson Objectives Exercise 1.2 * 2. Lesson 2 Lesson Objectives: To execute the basic steps with accuracy while dancing; To enumerate the basic steps in the different dance patterns: 2/4 and 3/4 time signature; and To define each basic steps. * 3. The following basic steps are arranged in alphabetical order. It is divided into two groups‚ the 2/4 and the 3/4 time signature. You will notice that some basic steps are found
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The Four-Pronged Approach in Reading Instruction By Raidis Laudiano‚ M.A.* The four-pronged approach was first developed by Professor Basilisa Manhit of the College of Education‚ University of the Philippines‚ Diliman. The philosophical foundations of the four-pronged approach are the following: literature-based‚ holistic‚ and places emphasis on the process of transfer. This approach has evolved through the years with the consistent use by the teachers of the University of the Philippines Integrated
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can be divided into four stages: 1. Cell disruption 2. Lysis of Cell 3. Removal of Proteins and Contaminants 4. Recovery of DNA In some genomic DNA isolation protocols‚ stages 1 and 2 are combined. ISOLATION AND QUANTIFICATION OF GENOMIC DNA Learning objectives for this lab: ¾ Understand the basic process behind a DNA isolation (extraction) procedure ¾ To get a “feel” for what DNA looks like ¾ To learn how to determine the concentration of DNA using spectrophotometry
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