Design of Extended Warranties in Supply Chains Kunpeng Li University of Illinois at Urbana−Champaign‚ College of Business Dilip Chhajed University of Illinois at Urbana−Champaign‚ College of Business Suman Mallik University of Illinois at Urbana−Champaign‚ College of Business Abstract Consider a supply chain involving an independent retailer and an independent manufacturer. The manufacturer produces a single product and sells it exclusively through the retailer. Using this supply chain
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What Does This Warranty Cover? This warranty applies to the original purchaser (Owner) of the billiard table‚ game table‚ or chairs‚ and covers defective materials and workmanship. How Long Does The Coverage Last? As to billiard tables‚ this warrant lasts for the life of the table. As to game tables and chairs‚ this warranty lasts for two years from the date of original purchase. The duration of any implied warranties shall not exceed the duration of warranties provided herein. What Will
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WARRANTY AND GUARANTEE WARRANTY A written assurance that the manufacturer of a product will guarantee the quality and reliability of a product in terms of correcting any legitimate problems with the product at no additional cost‚ for some expressed or implied period of time or use. FACTORS DETERMINING WARRANTY POLICY • Product reliability • Length of warranty period • Features of warranty policy • Warranty cost FEATURES OF WARRANTY POLICY • One dimensional
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Warranty VS Guarantee Warranty usually means that if regular care and use of an item is followed that in an event the equipment fails to function to the specifications or random malfunction‚ the manufacturer will shoulder the repair of the item (sometimes it covers only the service but not the parts) A guarantee USUALLY means that if you are not satisfied by the performance of the item‚ you may return it for your money back or another item. warranty • noun: (pl. warranties) 1 a written
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Company Name: London General Insurance Company Limited (An INSURANCE ENTITY of the Warranty Group‚ UK) Main Contact Number: 0330100 3880 Operating Hours: Monday to Friday‚ 9am to 6pm HQ Address: Twenty Kingston Road‚ Kingston Road‚ Staines-Upon-Thames‚ Surrey‚ England‚ TW18 4LG Website: http://www.thewarrantygroup.eu/uk London General Insurance Customer Service or Sales Team Contact Number 0330 100 3880 London General Insurance customer service or sales team contact number is 0330 100 3880. Specialists
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WARRANTY SERVICE POLICY & PROCEDURES SAMSUNG offers warranty service for all our different mix of products. Below is a description of the services offered for the various product groups: SAMSUNG products carry a full warranty for the period specified. Some SAMSUNG products carry different warranty periods due to the nature of the product’s design‚ manufacture or expected use‚ the warranty applies from the date of purchase by the first customer. General Terms & Conditions 1. The warranty
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Implied Warranties Case Study Implied Warranties FACTS: Peter and Tanya Rothing operated Diamond R Stables near Belgrade‚ Montana‚ where they bred‚ trained and sold horses. Arnold Kallestad owns a ranch in Gallatin County‚ Montana‚ where he grows hay and grain‚ and raise Red Angus cattle. For more than twenty years‚ Kallestad has sold between 300 and 1‚000 tons of hay annually‚ sometimes advertising it for sale in the Bozeman Daily Chronicle. In 2001‚ the Rothing’s bought hay from Kallestad
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Warranty Policies: Estimate within GAAP and Ethical Decision Making By Michael Fetters & Peter Wilson‚ Babson College Warranty policies can be classified into two major categories; those that come with the product at no apparent additional cost (e.g. standard 3 year/36‚000 miles warranty that often accompanies the purchase of an automobile) and those purchased by a customer at an additional cost (e.g. purchasing an extended warranty for a newly purchased automobile to extend the repair coverage
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lawDarrow purchases a new car from Silver Motors. The retail installment contract states immediately above the buyer’s signature in large‚ bold type: “There are no warranties that extend beyond the description on the face hereof” and “There are no express warranties that accompany this sale unless expressly written in this contract.” Before purchasing the car‚ Darrow specifically informed Silver’s salesperson that he wanted a car that could be driven in a dusty area without needing mechanical repairs
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express warranty or mere “puffing”? Under the UCC‚ express warranties arise when a seller or lessor indicates any of the following: an affirmation or promise of fact‚ a description of the goods‚ or a sample shown as conforming to the contract of goods. Express warranties are created with only statements of fact‚ whereas statements that relates to the supposed value or worth of the goods‚ or statements of opinion or recommendations of the goods are considered “puffery” and no warranty is created
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