IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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The internal environment: * Strategic competitiveness and above – Average returns result when Internal organization (What a firm can do : function of resources‚ capabilities‚ and core competencies) matches External environment ( What a firm might do : function of opportunities in the firm’s external environment → Competitive Advantage * Competitive advantage key points: * No competitive advantage lasts forever. * Over time‚ rival use their own unique resources‚ capabilities‚ and
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! ! ! ! ! Critical analyse of the external and internal environments of Ford Motor Company! ! ! ! ! ! ! ! ! ! ! TABLE OF CONTENTS 1. Introduction ................................................................................................................. 3 2. Background of Ford Motor Company ......................................................................... 3 3. External environments of Ford ...................................................................
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So‚how can we get to iconic branding? To me‚ iconic branding is about really getting three things right: The first and most important is segmentation. Now‚ segmentation is a much used word‚ but it can make the difference between winning and losing. Segmentation must go way beyond the generic functional attributes and features if it has to be truly powerful. It must seek to understand the functional‚ the psychological and the emotional gratification that the consumer derives. A very good example
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References: Ajzen‚ I. and Fishbein‚ M. (1980)‚ Understanding Attitudes and Predicting Social Behavior‚ Prentice-Hall‚ Englewood Cliffs‚ NJ. Akaike‚ H. (1987)‚ “Factor analysis and AIC”‚ Psychometrika‚ Vol. 52 No. 3‚ pp. 317-32. Allen‚ N.J. and Meyer‚ J.P. (1990)‚ “The measurement and antecedents of affective‚ continuance and normative commitment to the organization”‚ Journal of Occupational Psychology‚ Aronsson
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Impact of cultural differences‚ internal and environmental factors at Airbus Introduction Employees are affected by a number of internal and external forces that when combined produce given behaviours and attitudes. In this paper‚ I will consider the key factors affecting individual and groups’ behaviour and their corresponding relationship to the personal and organisational performance. The scenario‚ Airbus’ manufacturing plant in Toulouse‚ is dominated by tensions amongst groups of workers
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Analyze how internal and External Forces Affect Organizational Behavior Examples of Internal and External Forces Include the Following: Competition: Some Chief Executive Officers when trying to build a high performance work culture will use a strategy that pits one employee against another employee to form a competition between the two. Methods such as these may entice employees to work harder‚ but sometimes these tactics will backfire and undermine employee cooperation. In-house internal
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Introduction Dear Uncle and Aunt In this project ‚ I will be preparing the documents used in selection and recruitment activities in order to construct a job description ‚person specification and job advertisement for a graduate trainee manager ‚ a letter inviting the candidate to interview and my CV Job Description Trainee managers have to be a young member of staff who of trained thoroughly to take responsibility of a management position . Most of the businesses want to recruit potential
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October 2012 Title: sources of internal and external finance for Waitrose Source of Finance All business needs money in order to operate properly. Finance simply means the management of some amounts of money. And source of finance is generally the place where money comes from. Example Waitrose gets money by selling their products to the customers and hence customers are the different classes Internal and External source of finance. Internal Sources: Internal source are usually from inside
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Tamalii. In the Novel Walk Two Moons written by Sharon Creech‚ Sal goes through internal and external change due to the death of her mother. Sal becomes angry because she is having a hard time accepting her mom’s death and feeling like she did something wrong and that is why it is hard for her. Sal meets mrs. Cadaver the woman who held her mother’s hand in her last moments and was the only survivor of a terrible bus crash. It is hard for Sal to see mrs. Cadaver living life to the fullest while her
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