Southwest Airlines: Leading the Airline Industry one Statistic at a Time Victoria Mack May 6th‚ 2013 Quantitative Research Methods Term Paper I. Introduction “The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit.” (Kelly‚ Gary) By providing the highest quality of customer service‚ Southwest Airlines business model is set up to provide
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Australia Threat of new entrants – The airline industry has been around for over 100 years and due to large capital requirements and overhead (high cost of planes)‚ the industry would not be greatly affected by new entrants and therefore the threat of new entrants is high. With low operating margins and high initial investment‚ a high market share is needed to ensure full flights (maximizing profits on each flight). This would be difficult for a new entrant. Industry is mature so is probably not attractive
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Restaurant Industry: Chipotle Mexican Grille‚ Inc. TABLE OF CONTENTS Chipotle Overview 3 Industry Overview 3 Key Macro External Forces 4 Five Competitive Forces 4 Major Factors Causing Fundamental Changes 4 External Analysis 4 Key (or Critical) Success Factors 4 APPENDIX – 1 4 APPENDIX – 2 4 External Factor Evaluation (EFE) Matrix 4 APPENDIX – 3 4 Competitive Profile Matrix (CPM) 4 APPENDIX – 4 4 APPENDIX – 5 4 Content Topics 4 Bibliography 18 Chipotle Overview
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SOUTWEST AIRLINES ANALYSIS The U.S. airline industry has proven to be one of the least profitable in the entire world. It has been plagued by fierce competition and destructive price wars‚ extraordinary fixed costs‚ and heated labor relations. Despite these numerous challenges‚ Southwest Airlines has been able to stand out from the competition and has established itself as one of the only consistently profitable airlines‚ with a record of twenty-one straight profitable years and stock earnings
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Executive Summary Southwest Airlines has been a strong growth company over the last 35 years. Using its low-cost‚ passenger friendly‚ point-to-point operational strategy‚ Southwest has been able to sustain considerable growth year after year and remain profitable for 33 straight years. While Southwest has gained market share in recent years‚ legacy carriers have struggled due to depressed market conditions. The entire airline industry has endured expensive labor contracts‚ soaring energy costs and
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Southwest Airline Analysis The goal of this paper is to explain the prominent success of Southwest Airline in the United States through a single case study analysis making use of the McKinsey’s 7-S framework. Developed in the early 1980s at the McKinsey & Company consulting firm by Tom Peters and Robert Waterman‚ this framework looks at 7 internal factors (Structure‚ Strategy‚ Systems‚ Style‚ Staff‚ Skills‚ Super-ordinate goals) which‚ according to its authors‚ need to be aligned for an organization
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framework to show how the structure of the airline industry has caused low profitability during the past twenty years. Below are Porter’s five forces of competition. In them you will understand what has caused low profitability. The bargaining power of suppliers: Labor is the airline industry’s largest single expense. Most airline workers belong to one of a dozen unions‚ which give the airline workers strong power in negotiations with the airlines. Airline operations are also energy-intensive‚ and
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product and airline travel‚ an elastic product. Thanks to the addictive nature of coffee‚ consumers prioritize this good and the retail coffee industry has been able to push the envelope on price. On the other hand‚ the history of the airline industry has shown that air travel is thought of as a lavish good and only when feasible will consumers purchase airline travel. Consumer preferences reflect coffee as a necessity and airline travel as a luxury; therefore‚ the two industries have opposing
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Introduction of United Airlines/Industry History Helen M. Petrucci Embry-Riddle Aeronautical University Abstract An abstract is a single paragraph‚ without indentation‚ that summarizes the key points of the manuscript in 150 to 250 words. For simpler papers in Paul Rose’s classes‚ a somewhat shorter abstract is fine. The purpose of the abstract is to provide the reader with a brief overview of the paper. When in doubt about a rule‚ check the sixth edition APA manual rather than
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Strategic Management Analysing the external environment (part 1) What’s going on out there now and in the future? Environmental influences in the broadest sense Macro/general environment: PESTEL Environmental influences related to the dynamics of the industry under question Competitive environment: Porter’s Five Forces (Porter‚ 1980) Example PESTEL The automobile industry Political – Climate change agenda – Fuel prices – Expansion of EU Economic – – – – Changes in
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