EVIDENCE NUMBER J6011434 Promote communication in health‚ social care or children’s and young people’s settings Settings Questions & Answers Learner Name: NB: This unit may require some observations which will be shown in pink. You can write your answers in the ‘Q’ box below as it expands on computer. Please add ‘real life’ experiences you may have had as examples in your answers. You can show your assessor any reports you may have written as proof but not to go into your folder as it’s confidential
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Role[edit] The role of interpersonal communication has been studied mainly as a mediator for mass media effects. Since Katz and Lazarsfeld (1955) introduced their ‘filter hypothesis’‚ maintaining that personal communication mediates the influence of mass communication on individual voters‚ many studies have repeated this logic when combining personal and mass communication in effect studies on election campaigns (Schmitt-Beck‚ 2003). Although some research exists that examines the activities of
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Extra credit lecture Grotesque art Early Renaissance – 20th century Renaissance I. Early Renaissance a. Rabaleis: Freest in his treatment of carnival (very grotesque) b. Bosch‚ Hieronymus (c. 1450 – 1516) – Triptych (painted on three panels): Garden of Earthly Delights painting. i. Ideals of the body put forward normally‚ but Bosch embraces the strangeness 1. Closing the panels‚ a fourth painting appears‚ representing a scene after a flood‚ likely Noah’s
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evidence for Mandatory unit 838 – Demonstrate understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how
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When I think of soft skills‚ what comes to mind is people skills. To me people skills are customer service skills or communication skills. While reading this article it surprised me when I read that problem solving is a soft skill. Soft skills are important in the problem solving process for reasons such as brainstorming and swapping. Also‚ as our jobs become more service oriented than goods oriented‚ it is important to know how to satisfy our customers. Unless you are a hermit‚ we deal with
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What is the communication? I assume like in Fiske’s opinion it is a process‚ which is at a simplest level including the following components: communicators‚ message‚ channel‚ noise‚ feedback and context. (Fiske‚ 1982) The main issues addressed in this essay are the following: a) what is the impact or use of communication skills in health and social care‚ b) how influence the communication process in health and social care and c) exploration of the use of information and communication technology (ICT)
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The Secret Service was created in 1865 as a federal law enforcement agency within the Treasury Department. It derives its legal authority from Title 18‚ United States Code‚ Section 3056. It was established for the express purpose of stopping counterfeiting operations which had sprung up in this country following the introduction of paper currency during the Civil War (Treasury‚ 2002‚ Online). The Secret Service maintains its role as guardian of the integrity of our currency‚ but today also investigates
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Gemma Buchan Higher National Certificate Early Education and Childcare Children and Young People with Additional Support Needs Unit Code: DF55 34 Assessment 2 There are many types of condition which can affect a child’s development. Three of these groups are physical conditions‚ which are conditions which mainly affect physical development‚ medical conditions‚ which are conditions which need to be maintained or treated‚ and developmental disorders‚ which are conditions which
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reasons why people communicate 1.2 Explain how effective communication affects all aspects of own work 1.3 Explain why it is important to observe an individual’s reactions when communicating with them 2.1 Find out an individual’s communication and language needs‚ wishes and preferences 3.1 Identify barriers to communication 3.4 Identify sources of information and support or services to enable more effective communication 4.1 Explain the term ‘confidentiality’ 4.3 Describe
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TDA 3.6 Promote equality‚ diversity and inclusion in work with children and young people. 1. Be able to promote equality and diversity in work with children and young people. 1.1 Identify the current legislation and codes of practice relevant to the promotion of equality and valuing diversity. Disability Discrimination Act 1995/ 2005. This is to ensure that business‚ shops and employers do not discriminate against disabled people. This is a statutory requirement to encourage inclusion. Every
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