companies reap the rewards of creating superior customer value. (By creating value for consumers‚ in turn capture value from consumers in the form of sales‚ profits‚ & long term customer equity.) Five Core Customer and Marketplace Concepts: Page 6 1. A: Customer Needs- states of felt deprivation. Physical needs (food‚ clothing‚ warmth‚ safety); Social needs (for belonging and affection); Individual needs (for knowledge & self-expression). B. Customer Wants- The form human needs take as they
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100 YEARS OF INDIAN CINEMA Indian Cinema has now completed 100 years on April 21‚ 2012‚ a country where over 1‚000 films are made every year‚ in several languages. During these long years Indian cinema has broken many new grounds and established several milestones. The Times of India‚ India’s major newspaper then‚ hailed it as "the marvel of the century". As writer and essayist Mukul Kesavan wrote‚ "The art of the cinema was fashioned in India at the same time as it was developed in the West". The
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1. KNOW THE LEGISLATIVE AND POLICY FRAMEWORK FOR HEALTH & SAFETY. LO 1.1. How current health and safety legislation‚ policies and procedures are implemented In order to ensure that school is managing health and safety for employees and others who come into contact with the school ( children‚ support workers and parents ) there is an act which must be followed up and so ensures the health and welfare of children‚ employees and employer. It is The Health and Safety at Work‚ etc Act 1974. The
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HNC/HND Business Spring Semester 2011/12 Marketing Principles Module Code: HNBS 104 An in depth study into marketing at Tesco [Word Counts: 2188] Submission date 18 May 2012 Submitted By: Table of Contents Introduction 2 The role of marketing 2-6 Vision and business objectives 2 Elements of the marketing process 4 Marketing orientation 6 Principles of marketing 7-8 Segmentation‚ Targeting and Positioning strategy 7 Buyer/Consumer
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Topics: 1. PHONETICS AS A BRANCH OF LINGUISTICS We begin our study of language by examining the inventory‚ structure and functions of the speech sounds. This branch of linguistics is called phonetics. Phonetics (pronounced /fəˈnɛtɪks/‚ from the Greek: φωνή‚ phōnē‚ ’sound‚ voice’) is a branch of linguistics that comprises the study of the sounds of human speech‚ or—in the case of sign languages—the equivalent aspects of sign.[1] It is concerned with the physical properties of speech sounds or signs
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THEORETICAL FOUNDATIONS OF ENGLISH STYLISTICS Lecture on English Stylistics 4th year of study N. P. Izotova‚ PhD LECTURE OUTLINE Stylistics as a linguistic discipline: its aims and subject matter. Main schools of modern stylistics. Links of stylistics with other branches of linguistics. LECTURE OUTLINE Key concepts of stylistics: Style; Foregrounding; Stylistic neutrality and Stylistic coloring; Norm and its violation. Types of norms; Context. Types of context; Image and
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Month 1 Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. Communication is the basis of all relationships‚ regardless of whether the relationships are personal or professional‚ and regardless of the nature of the communication. Four reasons why people are as follows: 1. People communicate to FORM a relationship. This is usually a two-way process. 2. To GROW in the relationship formed through
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I have picked three representative bodies‚ of which I will be describing the roles and responsibilities and how it is relevant to own role. Trade unions: The trade union for education is called Voice. Their job is to represent each member of the trade union as a whole. This can be done via supporting them‚ protecting their rights and listening to their concerns and or ideas. To support their members they monitor their happiness at work‚ to see if they are valued and have job satisfaction and job
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Playing in early childhood years is a critical part of this period within the lifespan. It positively influences the development of many areas and has a large effect on who they will become as adults. Children are able to learn and improve skills through play‚ as well as influencing social and cultural and how it influences them as a person. Overall‚ this essay will answer why play is considered to be essential to any early years programme by discussing play‚ what children are able to learn by playing
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How are religious and ethical principles used in the abortion debate? Abortion has been legal in the United Kingdom since the Abortion Act of 1967‚ which was further amended in the Human Fertilisation and Embryology Act of 1990‚ lowering the length of pregnancy in which it is legal to have an abortion from 28 weeks to 24 weeks‚ owing to advances in medicine and a decrease in the age of viability of a foetus. There are four criteria which allow women to have an abortion‚ as long as they have the
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