understand how to make telephone calls 1.1 Describe the different features of telephone systems and how to use them Telephones have many Different features that a business can use to their advantage One of these features is telecommunications. This enables users to have conversations‚ in a business‚ this would be used to communicate within the business‚ and also make external calls to clients/customers. Another feature is “Call Holding”. This enables the user to put the call on hold (the user
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CU 1530 PROMOTE COMMUNICATION IN CHILDREN’S AND YOUNG PEOPLE’S SETTINGS SHC 32 1.1 Identify the different reasons people communicate Examples of why people communicate To gain reassurance and acknowledgement – Giving a child reassurance will help them to develop. To build relationships - People communicate to make new relationships the way we speak to them at first may make them feel welcome or overlooked. To maintain relationships – Each time we talk to a child we are maintaining
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share our ideas‚ influence others‚ and feel needed. Communication occurs in everyday encounters and influences the development and maintenance of our relationships (Gudykunst & Shapiro‚ 1996). For these relationships to be successful we need strong communication skills. Effective Communication requires both verbal and nonverbal skills to assist the other person in understanding what we are trying to convey (Hargie & Dickson‚ 2003). At times however‚ communication can breakdown for variety
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Letter of enquiry As the head of the Human Resource of the International Bank FRG‚ I enquire about the School of Modern Languages. I am particularly interested in the Business English training that I want my employees to attend. I would be grateful if you could send me details about the following: * The length/duration of the courses and also the time when they start‚ taking into consideration my employees’ schedule. * The overall number of classes‚ because mu employees are beginners and
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UNDERSTANDING BARRIERS THAT EFFECTIVE COMMUNICATION FOR STUDENTS ON PLACEMENT Efective communication is where a message is sent and recieved with little distortion.If your message has not been understood clearly this causes a barrier to communication. This can be caused by a number of things these can be physical‚ phscological or natural. In many circumstances non-verbal communication can help to improve effective communication and overcome some of the barriers. One of the best ways to do this
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THE CHANGING FACE OF INDIAN VILLAGES Serenity‚ tranquility‚ quietude and innocence lace the village life in India. With nameless- endless vast green fields‚ flowing rivers‚ chirping birds‚ the swaying emerald trees... whispering the ballads of love and languishment to the clear blue sky; Indian villages bewitch‚ mesmerize and captivate. It is always said that ’if you want to know India then you should visit the villages in India.’ In today’s world changes
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Abortion In an article written by Diane Dew‚ titled The Trouble Teens Face‚ It was stated that in recent years the media has been flooded with articles about the problems teens face. These problems range from drugs and violence‚ to pregnancy and abortion. I want discuss abortion because it is such an important issue for my generation. Since the 19th century English common law forbade abortion. Abortion prior to quickening was a misdemeanor and then a felony. In 1967 the first two states to
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Communication Communication is a central part of our lives. Verbal or written‚ symbolic or direct‚ intentional or inadvertent‚ active or passive‚ effective communication is one of the key tools for achieving results. 1. Everything we do is communication. 2. The way we begin our message often determines the outcome of the communication. 3. The way the message is delivered always affects the way the message is received. Our ability to communicate has a direct bearing on our relationships
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Online learning will replace face to face teaching. Do you agree? With the advancement of technology and its accessibility to the public‚ the media is gaining more space in education. A type of teaching that has stood for innovation in teaching methods is online learning. It refers to the use of electronic media in education. This essay will argue that online learning offers the best accessibility to various types of students and the process of replacing face to face teaching for distance learning
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Developing Effective Communication in Health and Social Care P1 – Explain the role of effective communication and interpersonal interaction in health and social care Introduction Communication is a way to interact with people. There are various ways people communicate‚ for example; verbally communicating with somebody‚ or sometimes more than one person. This can also be paired with other types of communication such as facial expressions and reflexive listening. Communication is important in health
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