Pergamon Journal of Retailing 77 (2001) 203–220 Consumer perceived value: The development of a multiple item scale Jillian C. Sweeneya‚*‚ Geoffrey N. Soutarb a Faculty of Economics and Commerce‚ University of Western Australia‚ Perth‚ WA 6009‚ Australia b Graduate School of Management‚ University of Western Australia‚ Perth‚ WA 6009‚ Australia Abstract Value creation is widely discussed in the practitioner literature and is often a part of organizations’ mission statements and objectives
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are satisfied with a hotel’s service recovery effort. Instead of having satisfaction with service recovery directly influencing guests’ supportive actions‚ loyalty acts as a precondition to consumers’ positive citizenship behavior. Moreover‚ the factors that drive such
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Research on Corporate Social Responsibility in India: An Epirical Research By: Prof. Dr. Bernadette D’Silva‚ Prof. Dr. Stephen D’Silva To add a paper‚ Login. | In recent years‚ the concept of corporate social responsibility has gained prominence from all avenues. Organizations must realize that government alone will not be able to get success in its endeavor to uplift the downtrodden of society. The present societal marketing concept of companies is constantly evolving and has given rise
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simulation apparently occurs in a vacuum for the first sequence. First‚ the "Price" is not a critical factor in a true oligopoly marketplace. In a true oligopoly‚ firms use non-price factors in order to generate larger revenues and larger market share. With a market penetration of over 40 percent‚ the firm has a strong brand presence and large market share already‚ and in theory non-price factors should be more important. Second‚ the simulation
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after they had been there for a time.Step 2: Quantitative Brand ResearchThe quantitative part of the project piggy backed on the student satisfaction research. Just over 2‚000 students returned a self-completion questionnaire (a 30% response). Factor analysis was used to establish the key issues that draw people to a University.------------------------------------------------- ------------------------------------------------- Brand Positioning Case Study FindingsThe research showed that the University
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Development of the Instrument The quantitative measurement of the four dimensions of benevolence- of ethical sensitivity‚ spirituality‚ positive engagement‚ community requires separate measuring scales of each. A four point scale was used in developing this instrument. Collection of Item& Item Selection Interviews were conducted with 10 managers of Knoah Solutions and Bharathi Cements . and after reviewing books and literatures. Items were collected and theoretically 50 items were derived in total
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questionnaire assessing their time management behaviors and attitudes‚ stress‚ and self-perceptions of performance and grade point average. The study revealed 2 major findings. The Time Management Behavior Scale consists of 4 relatively independent factors; the most predictive was Perceived Control of Time. Students who perceived control of their time reported significantly greater evaluations of their performance‚ greater work and life satisfaction‚ less role ambiguity‚ less role overload‚ and fewer
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4) Describe in details the real life companies that have adopted ABC especially on their success stories. It is kind of hard to find the companies that are using the ABC system because some of them are facing lots of loss in their company but our group manage to find one which successfully use the system. In China‚ there is one company named Xu Ji Electric Co. Ltd that is using the system without failing. They learnt some successful techniques from the developed country like US and Japan (using the
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Forthcoming on Management and Organization Review Please do not cite without consent of the authors High Commitment Work Systems in Chinese Organizations: A Preliminary Measure Zhixing Xiao China Europe International Business School 699 Hongfeng Road‚ Shanghai 201206‚ P. R. China xzhixing@ceibs.edu Ingmar Björkman Swedish School of Economics and Business Administration Post Box 479 00101 Helsinki‚ Finland Ingmar.bjorkman@hanken.fi May 20‚ 2006 High Commitment Work Systems in Chinese
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Executive summary This report provide a analysis‚ and the meaning and influence of organizational culture.We as a group selected a local organization Lanka Hospital (Pvt) Ltd.we analysis and research the organization using a methods of visiting the organization‚have a friendly talk with the employees and talk with top management peoples.Result of our research show a that organization has a very strong culture comparing to the other organization in Sri Lanka because top management handle and
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