Economic Factor Affecting Automobile Sector. 1. Excess Capacity. According to CSM Worldwide‚ an automotive research firm‚ in 2004 the estimated automotive industry global production capacity for light vehicles (about 74 million units) significantly exceeded global production of cars and trucks (about 60 million units). In North America and Europe‚ the two regions where the majority of revenue and profits are earned in the industry‚ excess capacity was an estimated 17% and 13%‚ respectively
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Alternative Banking Channels and Customers’ Satisfaction: An Empirical Study of Public and Private Sector Banks Vijay M. Kumbhar ‚ M. A. SET‚ NET‚ GDC&A‚ DIT and M. Phil (Economics) and recently‚ he has submitted PhD Thesis in Alternative Banking and Its Impact on Customers Satisfaction to Shivaji University‚ Kolhapur www.ijbmt.com Page | 1 International Journal of Business and Management Tomorrow Vol. 1 No. 1 ABSTRACT The present empirical study focuses on identifying key factors that
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ACROPOLIS TECHNICAL CAMPUS SYNOPSIS ON “AN ANALYSIS OF CUSTOMER PERCEPTION TOWARDS MOBILE BANKING” Submitted to: submitted by: Prof.-Harsh Ramgir
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Customer service quality and customer service expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations
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I INTRODUCTION PART A- BANKING INDUSTRY Indian Banking has come from a long way from being a sleepy business organization to a highly proactive and dynamic entity. This transformation has been brought by the liberalization and economic reforms that allowed Banks to explore new business opportunities. Banking in India has evolved through five distinct phases. Each phase could be separated from the other by a landmark development in the sphere of Banking Sector. Phase I –Pre-independence
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INTRODUCTION TO THE STUDY Customer satisfaction is defined as the measurement of how a company’s products or services meet or surpass its customer’s expectations. It is also a measure of how the customer perceives the way the company’s representatives dealt with his or her needs. Customer satisfaction plays an important role in determining the likelihood of an organization’s success and profitability over the long term. It is an important way of business to develop customer loyalty that in turn builds
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Bibliography: Babar‚ H. Z. (2011). camels rating system for banking industry in pakistan. Bank‚ B. (2010). Guidelines on Risk Based Capital Adequacy. revised Regulatory Framwork In Line With Basel 2. Kabir‚ M. A. (2012‚ september). Performance Analysis through CAMEL Rating: A Comparative Study. Journal of Politics
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A study of customer satisfaction with life insurance in Chandigarh tricity. Ads by Google HDFC Life Term Insurance 1 Cr. Life Cover@just रु 24/day. No Medicals upto 75L Cover* Buy Now www.buyhdfcslonline.com Abstract: Over the last few years‚ developments in the insurance sector have resulted in a paradigm shift in the way the business is conducted. Customer servicing today has become the focal point of insurance companies. However‚ there is absolutely no exaggeration in mentioning that the amount
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I/Feb; 12pp.1-4 Muniraju M Research Papers ISSN:-2230-7850 BANKING SECTOR REFORMS IN INDIA: THE RATIONALE AND EFFICACY Kumar B Assistant Librarian‚ University College of Arts‚ Tumkur University Tumkur- 572103. Muniraju M Assistant Professor‚ Department of Studies and Research in Economics‚ Tumkur University‚ Tumkur – 572 103. Abstract The Indian banking industry is measured as a flourishing and the secure in the banking world. The country ’s economy growth rate by over 9 percent since
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Innovations in Customer Services in Indian Banking Sector Satisfied customers are the best guarantee for the stability and growth. Customers will be satisfied only when the banks provide the customized and innovative products and services at responsible cost. This article focuses on the kind of services provided by developed countries and level of innovative services provided by Indian banks. Many innovative services are currently available from Indian banks like E-Banking‚ ATMs‚ Anywhere Banking etc.‚
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