Journal of Business and Management Tomorrow Vol. 2 No. 10 Factors Affecting Customer Satisfaction: A Study on Maruti Suzuki Mahesh L‚ Faculty‚ Maharani’s Arts and Commerce College for Women‚ Mysore Amulya.M‚ Assistant Professor‚ Department of Studies in Business Administration‚ University Of Mysore‚ Mysore Abstract Exceptional customer service results in greater customer retention‚ which in turn results in higher profitability. Customer loyalty is a major contributor to sustainable profit
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CHALLENGES AFFECTING THE GROWTH OF SMALL SCALE ENTERPRISES IN KENYA (A Case study of Wajir Soko Mjinga Market) A Research proposal Submitted in Partial Fulfillment for the Award of Diploma in Business Administaration to the Mount Kenya University JULY 2013 ACKNOWLEDGMENT I take this occasion to thank the Almighty GOD for blessing me with his grace. I extend my sincere gratitude to my MKU supervisors for giving the right guidance while
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Investigation of the factors affecting the period of vibration of a weighted cantilever Introduction The aim of the experiment is to find out how the period T of vibration of a weighted cantilever depends on the vibrating length L. Hypothesis: Assume the relationship between the vibrating period T and vibrating length L is in accord with the equation: T=kLn‚ where k and n are both constant values. According to the hypothesis‚ the vibrating period T and vibrating length L is a linear relationship
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The Globe Theatre was located in the Southwark district of London‚ which was the location at which the Bard’s most famous stage works were first produced. The Globe Theatre was built during Shakespeare’s early period stage in 1599. It was one of four major theatres in the area‚ along with the Swan‚ the Rose‚ and the Hope. The Globe was the principal playhouse of the Lord Chamberlain’s Men‚ later on the Kings Men in 1603. Most of Shakespeare’s post-1599 plays were originally staged at the Globe‚ including
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The external environmental factors affecting the organized retail industry in india are as follows: • Demographical Environment – The important environmental factor that need proper and continuous monitoring called Demographical Environment. Demography is the study of population and its characteristics. Even India has over millions of retail outlet‚ it still has a long way to go with the international standard of retail industry • Cultural Environment – they influence the consumer’s beliefs‚
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CHAPTER II THEORETICAL FRAMEWORK This Chapter presents the Relevant Theories‚ Related Literature and Studies‚ Conceptual Framework‚ Hypothesis and the Definition of Terms used in the study. Relevant Theories There are two theories which are considered relevant in this study‚ namely: Goal Setting Theory of Motiviation by Dr. Edwin Locke (1990)‚ and Cognitive Learning Theory. Goal Setting Theory states that goal setting is essentially linked to task performance. It states that specific
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Once Upon a Mattress – Theatre Critique A musical parody on the classic bedtime story‚ The Princess and the Pea‚ Once upon a Mattress takes a less serious but all the more hilarious take on the famous princess tale. For a matinee session this past Sunday‚ the Players at the Wimberley Playhouse in the quaint and exuberant hill country town of Wimberley‚ Texas‚ performed this parody for a small local audience at their theatre. The production may have been small‚ and the stage may not have been
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Discuss the main factors affecting product pricing in the UK Two surveys on the price-setting behaviour of UK firms published by the Bank of England in 1996 and 2008 concluded that the price‚ the amount of money expected‚ required or given for a certain level of output‚ was most often set as a result of market conditions1. The same report however found that the second largest price differential was the objective of the specific firm surveyed1‚ and thus product pricing in the UK can be seen to
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Nowadays‚ watching movie is one of the most popular hobbies for people in their pass time. Every month an estimated 80 or 90 movies are produced in around the world. Although different people have different taste in watching the genre of their own and everybody judges films with his own view‚ I generally believe that the movies must be privileged by some special factors such as professional actors and actresses‚ perfect drama‚ special effects‚ music and so far and so forth for being considered
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joint theater program are the main factors that have influenced me to apply. Academically‚ Barnard is known for its intimate learning environment. I’ve spent my entire life going from one close-knit group to the next. Whether it was Taekwondo‚ Dance‚ Theater‚ or The Commonwealth Governor’s School‚ each of those groups were empowering‚ nurturing‚ and noble in their own individual ways. Barnard embodies all of those qualities‚ which is what I find attractive. Also‚ the joint-program for theater really
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