Factors affecting Customer Satisfaction Customer satisfaction is the overall impression of customer about the supplier and the products and services delivered by the supplier. Following are the important factors that could affect customer satisfaction: * Departmentwise capability of the supplier. * Technological and engineering or re-engineering aspects of products and services. * Type and quality of response provided by the supplier. * Supplier’s capability to commit on deadlines
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Statement of the Problem It is little wonder that business experts commonly cite inventory management as a vital element that can spell the difference between success and failure in today ’s keenly competitive business world; inventory can be nuisance‚ necessity or convenience. Organizations place stock in a subsidiary rather than a central position‚ but still an important element in operational effectiveness and often appear on the balance sheet as biggest current assets taking up a lot of money
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CHAPTER 1 INTRODUCTOIN Many factors can affect academic performance‚ which means how a person does on schoolwork. The physical condition of the student has a great deal to do with that person ’s ability to do a good a good job on anything and to understand anything. For example‚ if the student has poor eyesight‚ he or she might not be able to read well. If the student has a hearing impairment‚ he or she might not be able to listen to and understand instructions. If the
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An Evaluation of Recruitment & Selection Process of MGH GROUP [pic] 1. INTRODUCTION People are one of the important elements of organizations. To remain in the competition or to expand businesses‚ companies need to hire efficient individuals who can lead the company to achieve its goals. Locating and attracting well–qualified individuals to fill job vacancies is really a challenging task for the organization. From skilled tool-makers to senior executives‚ the demand for qualified human power is
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AN EXPLORATORY STUDY OF INFLUENCES ON RETAIL SERVICE QUALITY: A FOCUS ON KUWAIT AND LEBANO Abstract: The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon‚ regions with long histories of trade. Retail service‚ however‚ has not been well documented in this region. To our knowledge‚ this is the first study that examines customer and salespeople perceptions of service encounters in these countries‚ in light of their culture
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Project Selection – Qualitative Factors Introduction: The selection of a project or a portfolio of projects constitutes one of the main problems that managers are faced with. Decision of selecting an engineering‚ construction or R&D project is often fundamental for business survival. Such decisions usually involve prediction of future outcomes considering different alternatives. These predictions are not known with certainty‚ which results in a high level of uncertainty in managerial
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out the different potential factors why freshmen accountancy students prefer Bachelor of Science in Accountancy as their course. Specifically‚ this study will seek to answer the following questions: 1. What are the views of the students about accountancy? 2. What will be the possible factors that affect the students’ course selection? V. Purpose of the Study This study is conducted for the proponents to be acquainted with the factors and how these factors impel the freshmen to stimulate
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Factors affecting operational planning In this day and age planning is key to any business startup‚ especially during these tough economic times. As we prepare a plan for any business many factors arise including the strengths‚ weakness‚ opportunities‚ threats and trends in any business planning. Let ’s explore deeper to analyze the very important factors. Strengths: Internal positive aspects that are under control and upon which you may capitalize. Good examples of internal strengths are: Company
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3 operators Telekom‚ Maxis and DiGi. For example‚ as Maxis Communications Berhad (“Maxis”) being one of the most favorable choice for users‚ Maxis believes that the main competitive factors in the mobile services market are network coverage‚ service quality‚ pricing and brand. Therefore‚ these could be the main factors that determine the level of customer loyalty towards Maxis. A critical issue for the continued success of a firm is its capability to retain its current customers and make them
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Summary 1.1 Subject matter This report is to investigate the factors that will affect the choice making of purchasing Magnum ice cream in Tunku Abdu Rahman Tarc College. 1.2 Key findings Our primary objective‚ we are going to make a test to 30 students to bring prominence of which factors that will affect Tarc College students in choosing the ice cream. Our secondary objective is to search out the importance of factor to affect the decision of purchasing ice cream.
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