Module - 1 Meaning: According to Philip kotler Service:-“any act or performance that one party offers to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to the physical product.” According to leonard l.berry “Goods can be defined as objects‚ devices or things‚ whereas services can be defined as deeds‚ efforts or performances.” Characteristics of services: Intangibility: • Cannot be seen like the physical products
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Section FOOD & BEVERAGE SERVICE 1 For Hospitality Training Program- Dolphin Hotels Limited S t u d y G u i d e a n d ke y notes FOOD & BEVERAGE SERVICE Study Guide and Key notes Developed by ©2005 Training and development department Dolphin Hotels Limited‚ Ramoji Film City F O O D & B E V E R A G E S E R V I C E The Hotel Industry – Introduction Definition and Origin of the Hotel Industry H otel is defined as “A place where a bonifide traveller can receive
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Mortality Rate ➢ IMR - Infant Mortality Rate ➢ UBOS- Uganda Bureau of Statistics ➢ NPA- National Planning Authority ➢ HDI- Human Development Index ➢ MOH- Ministry of Health ➢ MOFPED- Ministry of Finance Planning and Economics Development ➢ MDG- Millennium Development Goal ➢ UNICEF- United Nations International Children’s Education Fund INTRODUCTION Background Maternal mortality rate is the annual number of mothers
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How is pH affecting catalase activity? Hypothesis The catalase activity is assumed to be the most active in pH7. The higher or lower concentration away from the optimum pH of catalase‚ the slower the rate of activity is. Data Collection & Processing I collected the results of pH4‚ pH7‚ pH10 and pH13 after 2 minutes‚ and I repeated the experiment 3 times. Below is a table to show the results‚ their averages and standard deviations: | 1st time (sec) | 2nd time (sec) | 3rd time (sec)
Free PH Buffer solution Standard deviation
Discuss the factors causing a shift in the demand and supply of a specific commodity. In economics‚ Demand refers to the quantity of a goods or services that consumers are willing and able to buy at a given price in a given time period. The law of demand stipulates that there is an inverse relationship between the price of a good and the quantity demanded‚ that is to say‚ if the price of‚ say‚ good X rises‚ it will decrease the quantity demanded of good X and the price of the good falls‚ this
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2-14-2013 Factors Affecting Students’ Decision of Hotel Selection Mingyang Liu Johnson & Wales University - Providence‚ MGL375@wildcats.jwu.edu Ritong He Johnson & Wales University - Providence‚ RGH625@wildcats.jwu.edu Follow this and additional works at: http://scholarsarchive.jwu.edu/mba_student Part of the Hospitality Administration and Management Commons‚ Marketing Commons‚ and the Tourism and Travel Commons Repository Citation Liu‚ Mingyang and He‚ Ritong‚ "Factors Affecting Students’
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Food Laboratory Conduct and Responsibilities Personal conduct: 1. Do not read magazines and the newspaper during the lab period. 2. Do not use the work units‚ supply table or other food contact surfaces as seats. 3. Each student is responsible for keeping work surfaces clean and sanitized. 4. Students must remain with their assigned lab group for the entire lab period so that they can participate in all steps of recipe preparation‚ evaluation and clean-up. 5. This lab
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FOOD & BEVERAGE SERVICE The Hotel Industry – Introduction Definition and Origin of the Hotel Industry otel is defined as “A place where a bonifide traveller can receive food and shelter‚ provided he is in a position to pay for it and is in a physically and mentally fit conditioned to be receive‚ “Hence‚ a Hotel must provide food and beverage‚ lodging to travellers on payment and has‚ in turn‚ the right to refuse if the traveller is drunk‚ disorderly‚ unkept‚ or not in a position to pay for the
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went through a series of regulatory and political changes‚ global and domestic factors surrounded the economy‚ and it emerged as the second largest economy in the world registering a positive growth in its GDP consecutively for almost two decades. The economic situation prevailing globally requires the investors today to assess the opportunities across the globe and China looks to have favourable macroeconomic factors towards being a good investment opportunity. Background of China’s Phenomenal
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application of and advancement in information technology. Information technology has become an integral part of our daily life. According to Information Technology Association of America‚ information technology is defined as “the study‚ design‚ development‚ application‚ implementation‚ support or management of computer-based information systems.”Information technology has served as a big change agent in different aspect of business and society. It has proven game changer in resolving economic and
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