AN EXPLORATORY STUDY OF INFLUENCES ON RETAIL SERVICE QUALITY: A FOCUS ON KUWAIT AND LEBANO Abstract: The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon‚ regions with long histories of trade. Retail service‚ however‚ has not been well documented in this region. To our knowledge‚ this is the first study that examines customer and salespeople perceptions of service encounters in these countries‚ in light of their culture
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Factors affecting the resistance of a wire Introduction: Resistance is a force‚ which opposes the flow of an electric current around a circuit. Resistance is measured in Ohms. George Ohm discovered that a circuit sometimes resists the flow of electricity. He called this ’RESISTANCE.’ He even came up with a rule for working out the resistance of a circuit‚ which was: R= V ÷ I V- Volts I- Current R- Resistance Ohms law says the more resistance means more energy is needed for the current to
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Factors Affecting Share Prices What are the major factors that affect share prices in the stock market? This is one of the most frequently asked questions by stock market participants. There are varied internal and external factors affecting the price of a share. Internal factors are those that depend on the firm such as share bonuses‚ stock split‚ company dividends‚ etc. External factors are those which are beyond the control of the firm‚ such as raw material prices‚ economic trends‚ inflation
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FACTORS AFFECTING ONLINE PURCHASING BEHAVIOR Hamisah Haji Hasan‚ Ph.D Communication Department‚ Faculty of Modern Languages and Communication 43400 UPM‚ SERDANG. hamisah@putra.upm.edu.my 03-8946 8667 Prof. Samsudin A. Rahim‚ Ph.D The study examined the relationship between consumer personality and cultural dimensions to that of purchasing behavior through cyber advertising. Krugman’s Low Involvement theory and Hofstede’s Cultural Dimensions were incorporated in the study. A survey was conducted
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FACTORS AFFECTING STANDARD OF LIVING DIFFERENCE IN COST OF LIVING A higher National Income figure is required to maintain a high cost of living. Therefore‚ if the cost of living is higher in country B‚ the standard of living cannot be three times higher. The cost of living is determined by the amount of money needed to buy the goods and services necessary to maintain a specific standard of living. “In 1890‚ the Bureau of Labor Statistics made the first attempt to gather data on the cost
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Training Program Development and Delivery The senior leadership of the customer service call center has realized that current practices are damaging the organization’s reputation and without making some serious improvements in training and development the organization will not have a future. Hiring a HR advisor to progress from their current state is the first step in the right direction. The HR advisor is responsible for providing the customer service call center with valuable practices to establish
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TRAINING & MANPOWER DEVELOPMENT POLICY |[pic] |[pic] |[pic] | | |AQUASHIELD OIL & MARINE SERVICES LIMITED‚ believes that training and manpower development are essential tools for safe | |operations. Training is one of the strategies for enhanced safety management. It is an incentive / investment and enhances | |motivation high morale and high productivity. Our training and development strategy is aimed at providing employees at all | |levels of the business with the rights level
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NATURE OF TRAINING AND DEVELOPMENT In simple terms‚ training and development refers to the imparting of specific skills‚ abilities and knowledge to an employee. A formal definition of training & development is… it is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning‚ usually by changing the employee’s attitude or increasing his or her skills and knowledge. The need for training & development is determined by the employee’s
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Biology Task To investigate the effect of some factor affecting pulse rate Aim TO investigate how exercise affects the pulse rate. To do this‚ we took our normal pulse rate and then compared it with the pulse rate after exercise (walking). We kept all other factors constant so as to study the effect of exercise on pulse rate. Introduction Our heart is a muscle. It’s located a little to the left of the middle of our chest‚ and it’s about the size of our fist. There are lots of muscles all over
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Training can be introduced simply as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. Also training is important to establish specific skills‚ abilities and knowledge to an employee. For an organization‚ training and development are important as well as organizational growth‚ because the organizational growth and profit are also dependent on the training. But the training is not a core of organizational
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