What is quality? Quality is a measure of how good and satisfying a product is to the consumer. The ISO standard explains quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs." Meaning that the quality of a product/service is defined in matter of the features it presents to the customer and the rate of satisfaction it is providing to its user/consumer. The quality depends not only on its features it depends on the
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quite obvious and the solution is staring everyone in the face; there are just not enough public servants with enough guts to address the issue. But someone has to put an end to the vicious cycle of squatting particularly in Metro Manila where most poor Filipinos from the provinces seem to converge. Arrogant Filipino squatters The squatters or illegal settlers need to move out of wherever they have been squatting for years or even decades because they simply do not belong there. They have long
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report has been prepared on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer
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complicated thing to control‚ and an even more complicated thing to predict the origins of. There are many factors that can contribute to one’s choice to commit a crime such as those that are biological‚ sociological‚ and even spurious ones. Within these three categories of factors are so many more scenario-specific things that can come into play when analyzing what causes crime. Biological factors can range from intelligence to strength to even the family you are born into. Being born into certain scenarios
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going to put up with being out because they were in insufficient number. The Enlightenment ideas became the principal thing to the Declaration of Rights of Man. The document said that all citizens had normal rights and gave the French lower class (the poor people) a chance to rise to the level of the upper
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Strategic Quality Management (SQM) Implementation Plan Canon Business Process Services‚ Inc. I. Company Overview Canon Business Process Services is an international company with a presence in over 100 countries and employing over 10‚000 people. The company provides solution-oriented products and services to customers in the various corporate structures including oil and gas companies‚ manufacturing‚ corporations‚ and multi unit distributers which are predominantly part of energy organizations. The
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Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes. This is combined with a strong philosophy of lowering costs by eliminating waste and defects. So TQM can be described as a management system that aims at a continual increase in customer satisfaction while continually lowering real costs. The father of TQM was William Deming‚ an American college professor‚ author‚ and consultant. Deming played a major role in improving
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Causes and Factors to Terrorism and Rise in 21st Century Sandra Gorman Texas A & M at Commerce Terrorism 597 Dr. Singh November 22‚ 2010 Abstract Causes and Factors to Terrorism and Rise in 21st Century Terrorism in the 21st century has become a larger player in international politics. September 11‚ 2001 was a wakeup call to the United States and to the world that terrorism continues to be a clear and present danger. Questions have been brought up about nuclear material that could
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Introduction A quality is an attribute or a property. Subjectively‚ something might be good because it is useful‚ because it is beautiful‚ or simply because it exists. Determining or finding qualities therefore involves understanding what is useful‚ what is beautiful and what exists. Commonly‚ quality can mean degree of excellence‚ as in‚ "a quality product" or "work of average quality". The quality of a product or service refers to the perception of the degree to which the product or service meets the
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SPIRITUALITY REFLECTING ON THE MISSION TO THE POOR “Sure that it was god’s will‚ Alphonsus picked up his courage and started to act; and making the total sacrifice of the city of Naples to Jesus Christ‚ he offered to live the rest of his days in sheep-folds and hovels‚ and to die amoung shepherds and country-folk” (A.M. Tannoia‚ Della vita ed Istituto del Ven. S. di D. Alfonso M. Liguori‚ I 66). To understand Redemptorists spirituality towards the poor‚ it is crucial to have a light of St. Alphonsus
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