No: 2319-5614 Customer Retention Strategy An Empirical Study In Insurance Sector Dr. Biswamohan Dash‚ Assistant Professor‚ DRIEMS‚ Cuttack‚ Odisha‚ India Mr. Bibekananda Mohanty‚ Assistant Professor‚ DRIEMS‚ Cuttack‚ Odisha‚ India Dr.Sabyasachi Das‚ lecturer‚ Utkal University‚ Odisha‚ India Abstract This research study is based on impact of customer relationship management practices on insurance sector in Odisha market. The research study mainly focuses on the the pattern of service and the facilitation
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SOCIO-ECONOMIC FACTORS INFLUENCING THE ENTREPRENEURIAL DEVELOPMENT The emergence and development of entrepreneurship is not a spontaneous one but a dependent phenomenon of economic‚ social‚ political‚ psychological factors often nomenclature as supporting conditions for entrepreneurship development. These conditions may have both positive and negative influences on the emergence of entrepreneurship. Positive influences constitute facilitative and conductive conditions for the emergence of
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Loyalty Programs play a significant role in a company’s customer retention plan. They help motivate consumers in choosing a company over their competitors by offering monetary rewards or special treatment rewards to loyal consumers. Loyalty Programs were first introduced to Canadians in 1958 when A.J. Billes decided to boost gas bar business by giving away Canadian Tire ’Money ’. (Canadian Tire Corporation‚ 2010). Canadian Tire ‘Money’ is still a very successful loyalty program that millions of
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Factors influencing exports of Pakistan Factors influencing exports of Pakistan 1. Introduction The exports of goods and services play a vital role in the economic improvement of a country and signify one of the most important sources of foreign exchange income. Exports not only ease the pressure on the balance of payments but also create employment opportunities. They can increase intra-industry trade‚ help
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The Verizon Wireless Corporate customer service department has been receiving poor customer service ratings and complaints from customers at our retail stores and via the call center. Verizon Wireless Corporate is a reputable organization that is committed to offer customers the most reliable service on the nation’s best wireless voice and data network. Because of its widely known reputation management needs to be aware of these issues and take action immediately. In order to move forward‚ we must
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What are some factors that project a company’s culture? List some examples. Culture is a composite of many factors that project the shared values of the people who work in a firm. Thus‚ the way an employer behaves his/her employees will be similar to the way the employees will behave the customers. In order to achieve this‚ there are some subtle behaviors that can send the most powerful messages to the customers. These involve the prompt initiation of the conversation‚ verbal greeting‚ getting
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Factors Influencing International Trade By Thomas James‚ eHow Contributor * * * Share * * Print this article Ships carry cargo all over the world. International trade is the exchange of commodities‚ products‚ services‚ capital between people and companies in different countries. It forms a significant part of many counties’ Gross Domestic Product‚ GDP. International trade has existed for a long time‚ but trade has increased hugely in the past few hundred years and has
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21 January 2015 Customer Service Matters Introduction Organizations are complex collections of various groups working toward the same common goal. In order to create the effective use of limited resources and to focus on stated goal‚ organizations’ structures are established. The most common structure‚ Functional Structures‚ have 3-5 levels each with their own specific responsibility and expectation. The most commonly recognized levels include the following: Human Resources (Hiring employees
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Research Report No 450 Factors influencing social mobility Dr. Alex Nunn‚ Dr. Steve Johnson‚ Dr. Surya Monro‚ Dr. Tim Bickerstaffe and Sarah Kelsey A report of research carried out by the Policy Research Institute on behalf of the Department for Work and Pensions Corporate Document Services © Crown Copyright 2007. Published for the Department for Work and Pensions under licence from the Controller of Her Majesty’s Stationery Office by Corporate Document Services‚ Leeds. Application for
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Research Title: Measuring Customer Attitude towards Broadband Services Literature Review Early studies on impacts of broadband computer networks on society mainly focus on offering expert opinions‚ forecasting future trends‚ and speculating about the potential of the technology. More recent studies attempted to assess the penetration rate of broadband by focusing on specific types of applications requiring high speed (Chang‚ Lee‚ & Middleton‚ 2004; Cohill‚ 2005a‚ 2005b; Lee‚ O ’Keefe‚ & Yun
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