INDUSTRY ANALYSIS-PORTERS FIVE FORCES MODEL THREAT OF SUBSTITUTES THREAT OF NEW ENTRANTS Etisalat supposed to invest US$163Mn in an expansion Dialog offers the 3G technology and the largest ser vice provider of mobile industry. Dialg is come with an strong strategies in the market Low switching cost Available wide variety of choices to the customers. Social networks E-mail‚ VOIP- Skype Fixed wire less /wire line Overseas suppliers on IDD agreements request high
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| Food and Beverages | Tagline/ Slogan | Sab Khaate Hain | USP | Good quality‚ fresh‚ hygienic and tasty Indian sweets and snacks | STP OF BIKANERVALA Segment | People who like Indian sweets‚ namkeens and other traditional snacks | Target customers | Middle and upper middle class urban families | Positioning | Indian sweets and namkeen manufacturer as an alternate to western fastfood | A few details about Bikanervala in Hyderabad: * Bikanervala in Hyderabad is located in Road no. 2‚ Banjara
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FACTORS INFLUENCING PLANT LOCATION Introduction: Units concerning both manufacturing as well as assembling of the products are on a very large scale affected by decisions involving the location of the plant. Location of the plant itself becomes a very important factor concerning service facilities‚ as the plant location decisions are strategic and long-term in nature. Plant location decisions need detailed analysis: Wrong plant location generally affects cost parameters i.e. poor location can act
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Term paper On Customer satisfaction of Grameenphone limited Term paper On Customer satisfaction of Grameenphone limited Submitted to Md. Moktar Ali Associate professor Department of Marketing University of Dhaka Submitted by Md. Masum-ul-Hoque ID: Md. Ehsanul Hoque ID: 41018044 Md. Amin ID: Department of Marketing University of Dhaka Date of submission: 8 August‚ 2011 Letter of Transmittal 08 August‚ 2011. Md. Moktar Ali Associate professor Department of Marketing Faculty of Business
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Abstract “Motivational Factors influencing Service Quality of customer care representatives. Background: Service Quality is one of the critical factors for the success of any BPO organisation across the globe. It is recognised that the superior service quality if sustained will transform into a distinctive competence that would result in creating competitive advantage to the firm. The chief factor that determines the service quality is the employees‚ as their performance directly influences it
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Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King? Daily 4 Times a Week 3 Times a Week 2 Times a Week Once a Week 2. When do you likely visit Burger King? 10:30 am - 1 pm 1pm - 4:30 pm 4:30 pm - 8:30 pm 8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)? Very Satisfied
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QUESTIONNAIRE Dear Respondent‚ Assalamu Alaikum…. This questionnaire has been designed to conduct a research on ‘Measuring Employee Job Satisfaction” to fulfill the course requirement of MBA Program. A survey is being conducted among employee of ‘EXIM Bank Ltd.’ Agrabad branch‚ Chittagong. Your honest opinions are valuable to this survey and will be kept confidential. Thank you for your time and effort. [Part A: Personal information] Name of the Respondent: ……………………………………………. Address
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Contents Introduction 2 An overview of China’s telecommunications industry at current 3 Competitiveness and Market Share 5 China’s telecommunication industry analysis 6 An internal analysis of China’s telecommunications industry 6 Barriers to entry 6 Industry Rivalry 7 Bargaining power of buyers 8 Bargaining Power of Suppliers 8 Threat of substitute products/services 8 An external analysis of China’s telecommunications industry 9 Political/Legal 9 Economic 10 Socio-Cultural
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An Analysis of Microeconomic Factors affecting Textile Industry of India By Manisha Chugh (C014) Omkar Sathe (C045) Riaz Malik Mohammad (C062) Tejal Mehta (C063) Index 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Overview of Textile Industry…………………………………………..4 Textile Industry - Pre and Post Liberalization……………………4 Growth Indicators………………………………………………………….5 Economics…………………………………………………………………….5 Factors affecting the industry………………………………………….6 Export…………………………………………………………………………
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Influences of Service Quality on Customer Satisfaction and Customer Loyalty in Restaurant Industry in Malaysia. Name: Ho Choon Min Student ID: 012010030285 Research Project Proposal Supervisor: Dr. Arun Kumar Tarofder TABLE OF CONTENTS 1.0 Introduction.......................................................................................................1-2 2.0 Background of Research..................................................................................2-3 3
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