ICA Working Paper 2/2008 Making Strategy Work: A Literature Review on the Factors influencing Strategy Implementation Yang Li1‚ Sun Guohui1‚ Martin J. Eppler2 1 2 Business School‚ Central University of Finance and Economics‚ Beijing‚ China Institute of Corporate Communication‚ University of Lugano (USI)‚ Lugano‚ Switzerland Yang li: Email: yangbaihe07@hotmail.com Tel: +86-010-62289680 Address: Business School‚ Central University of Finance and Economics‚ No.39 Xueyuan Nanlu‚ Haidian
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MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES HUI LIAO Rutgers‚ the State University of New Jersey AICHIA CHUANG National Taiwan University of Science and Technology Previous work on service performance has focused on either organization- or individual-level analysis. This multilevel study of 257 employees‚ 44 managers‚ and 1‚993 customers from 25 restaurants demonstrated that both individual- and store-level factors were significantly associated
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Influencing Group Communication The five bases of power are coercive power‚ reward power‚ legitimate power‚ expert power‚ and referent power. Three of these powers are formal powers and two of these powers are personal powers. The three types of formal power are coercive‚ reward‚ and legitimate power. Coercive power is dependent upon fear of negative results. Reward power is dependent upon positive rewards or benefits. Legitimate power is dependent upon a person’s structural position or ranking
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An Executive Development Program on ’Green Banking Initiative: Opportunities for Bangladesh’ was organized by Islami Bank Bangladesh Ltd (IBBL) on September 28‚2010 at the Mohammad Younus Auditorium of Islami Bank Tower in the city. Presided over by Mohammad Abdul Mannan‚ Managing Director of the Bank‚ Prof Dr Bandana Saha‚ Director General of Bangladesh Institute of Bank Management (BIBM) was present in the program as Chief Guest. The key discussion was presented by Dr Shah Md Ahsan Habib‚ Associate
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Influencing Group Communication Cindy Cross BCOM/230 April 24‚ 2011 Fran Carter Influencing Group Communication In any organization‚ a person can see the five bases of power at work‚ some powers more than others depending on the individual in charge and the circumstances. The power used by such individuals can affect communication within the organization‚ whether positive or negative. There are five bases of power‚ being coercive‚ reward‚ legitimate‚ expert and personal. Coercive power
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PROJECT REPORT ON INTERNET BANKING BACHELOR OF COMMERCE BANKING & INSURANCE SEMESTER V 2013-2014 PROJECT GUIDE PROF.MR.AMIN MEMON SUBMITTED BY TEJAS R.KHANVILKAR Roll No:23 MANISHA EDUCATION TURST’ SMT. JANKIBAI RAMA SALVI DEGREE COLLEGE OF ARTS‚ COMMERCE & SCIENCE MANISHA NAGAR‚ KALWA (W)‚ THANE ACKNOWLEDGEMENT
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Introduction Universal Banking Why Innovations in Banking? Significance of IT Innovation in the Banking Sector Impact of Banking Innovations in a Developing Economy Innovations in Indian Banking Industry – An Update About ING Vysya Bank Innovations @ ING ING Vysya Bank making a difference in Indian Banking Industry Technology in Banking Conclusion References Pages 2 2 3 4 5 6 7 9 9 10 14 15 16 1 [MANAGERIAL INNOVATIONS @ ING] February 28‚ 2013 Executive Summary Banking in India originated
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situation where the mobile phone did not exist‚upto to today when almost everyone has one and it has become a necessity This essay will discuss the Mobile phone and look at its origins and analyse how it has evolved over time to become a necessity in the present day. A Mobile Phone or cellular phone is a device that is used to make and receive telephone calls over a radio link over a wide geographical area.It does this by connecting to a cellular network provided by a mobile Phone operator like
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DISTRIBUTION IN BANKING BUSINESS Distribution in financial services marketing is concerned with how the service is delivered to the customer‚ making sure that it is available in a place‚ at a time and in a format that is appropriate and convenient for the customer. In a growing number of countries‚ the expansion of the financial services sector has been accompanied by a significant blurring of lines between different institutional types with‚ for instance‚ retail banks offering insurance products
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other. One of the inseparable parts of technology that we use is E-banking. It’s one of the most important parts of effect of technology on our life. Day by day it become bigger and more complicate‚ we must study on it and know the advantages and disadvantages of this new technology if we want to get more benefit of it. In this research we are going to explain what exactly Electronic banking means and explain the definition of E-banking and talk about it problem and benefit for us. We are going to explain
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