|Group |Group A / B | |Programme: |BTEC Level 3 Subsidiary Diploma in Health and Social Care | |Unit 1: |Developing Effective Communication in Health and Social Care |Brief approved by |RTG | |Credit: |10
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Assignment 301 Principles of communication in adult and social care settings Task A Questions and answers Ai Identify four different reasons why people communicate Making and developing relationships People communicate to make new relationships. The way I first speak and listen to a newcomer can make them feel welcome or overlooked. As I speak or comment‚ listen and watch‚ take an interest‚ smile and nod‚ whether to a service user‚ a member of their family‚ a colleague or a visiting practitioner
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of communication in adult social care settings Outcome 1 understand why effective communication is important in adult social care settings Identify the different reasons people communicate. Communication is a big factor when it comes to finding out key information about the service user. Having good communication skills helps build relationships with both service user and their families. We need to have good communication amongst our work colleagues who are involved in their personal care to
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Factors that influence communication. There are different ways that the environment can affect communication. For example: Noise - A noisy environment can mean road works‚ loud music‚ and transportation. Setting - Pictures‚ signs‚ decorations and poor lighting can distract people which makes them lose focus. Time - Meeting at the wrong time and phone calls at the wrong time can affect communication. Space - Overcrowded places for example corridors‚ public transport‚ offices and stores can affect
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Principles of communication in adult social care settings. Ai) Identify four different reasons why people communicate. the expression of feelings and needs participating in social situations making choices building and maining relationships Aii) Explain how effective communication can affect in an adult social care setting between: a) collegues and other professionals b)individuals using the service and their carers Effective communication is essential in building a meaningful
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Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. 1. In order to pass on any information. 2. To be able to build‚ develop and maintain relationships. 3. To ensure the individual’s needs and preferences are met. 4. To maintain effective team working. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals
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301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. 1)For a resident to express their feelings to you. 2)To pass on information to other staff members about a residents condition. 3)To order food at meal times. 4)To have a friendly chat and get to know a resident better. Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues
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Unit 201 Principles of communication in adult social care settings 201.1 - Understand why communication is important in adult social care settings. Assessment Criteria 1.1 - Identify different reasons why people communicate Within the adult social care setting communication is used to convey information‚ this could be with the client about what they want to wear or eat‚ relatives and friends of the client who might want to know if any food products need replenishing or if there has been
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Factors that support and inhibit communication Positioning: Seating arrangements and positioning should be considered carefully when communicating with others. Positioning between care workers and service users will depend upon the purpose of the communication to be undertaken. For example if the communication is informal and between two people‚ sitting next to one another‚ with the care worker mirroring the body language of the service user could be best. If however the communication is to be of
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Assignment 301 - Principles of communication in adult social care settings. Ai) Identify four different reasons why people communicate. . Create and maintain relationships . To teach and to learn . To share opinions . Feelings and emotions Aii) Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service‚ their carers‚ colleagues and other Practitioners. Effective communication is essential in building a meaningful
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