financial performance”‚ European journal of marketing‚ Vol (The) Economist (2003)‚ “Banking on the technology cycle”‚ September 4; cited by Geib‚ M Eisenhardt‚ K.M. (1989)‚ Building Theories from Case Study Research‚ The Academy of Management Review‚ Vol Feagin‚ J.‚ Orum‚ A. and Sjoberg‚ G. (1991)‚ A case for case study‚ Chapel Hill‚ NC: University of North Carolina Press. Foss‚ B. and Stone‚ M. (2002)‚ CRM in financial services: A practical guide to making customer relationship management work‚ kogan page
Premium Customer relationship management Customer service
Theory in Political Science.” In Regarding Politics: Essays on Political Theory‚ Stability‚ and Change. Berkeley: University of California Press. Elman‚ Miriam‚ ed. 1997. Paths to Peace: Is Democracy the Answer? Cambridge: Cambridge University Press. Feagin‚ Joe R.‚ Anthony M. Orum‚ and Gideon Sjoberg. 1991. A Case for the Case Study. Chapel Hill: University of North Carolina Press. Fenno‚ Richard F.‚ Jr. 1978. Home Style: House Members in their Districts. Boston: Little‚ Brown. George‚ Alexander. 1979
Premium Causality Case study Scientific method
Quiz One Return to Assessment List Part 1 of 1 - 20.0/ 20.0 Points Question 1 of 20 1.0/ 1.0 Points 1. According to the author‚ our explanations of social problems‚ for the most part‚ are based on all the following except: A.life experiences. B.exhaustive review of the literature. C.good guesses. D.opinions. Question 2 of 20 1.0/ 1.0 Points 2. __________ is the systematic study of individuals‚ groups‚ and social structures. A.Psychology. B.Anthropology. C.Socialism. D.Sociology
Premium Poverty threshold Poverty Poverty in the United States
Journal of Counseling Psychology 2007‚ Vol. 54‚ No. 1‚ 1–16 Copyright 2007 by the American Psychological Association 0022-0167/07/$12.00 DOI: 10.1037/0022-0167.54.1.1 Racial Microaggressions Against African American Clients in Cross-Racial Counseling Relationships Madonna G. Constantine Teachers College‚ Columbia University This study examined the relationships among African American clients’ perceptions of their White counselors with respect to (a) perceived racial microaggressions in cross-racial
Premium Racism African American Race
Eastern Michigan University DigitalCommons@EMU Master ’s Theses and Doctoral Dissertations Master ’s Theses‚ and Doctoral Dissertations‚ and Graduate Capstone Projects 1-1-2006 Religious Orientation and Flow Scott Robert Brown Follow this and additional works at: http://commons.emich.edu/theses Recommended Citation Brown‚ Scott Robert‚ "Religious Orientation and Flow" (2006). Master ’s Theses and Doctoral Dissertations. Paper 77. This Open Access Thesis is brought to you for free
Premium Motivation
Acta Polytechnica Hungarica Vol. 8‚ No. 4‚ 2011 ERP Project Implementation: Evidence from the Oil and Gas Sector Alok Mishra‚ Deepti Mishra Department of Computer Engineering‚ Atilim University Incek 06836‚ Ankara Turkey alok@atilim.edu.tr‚ deepti@atilim.edu.tr Abstract. Enterprise Resource Planning (ERP) systems provide integration and optimization of various business processes‚ which can lead to improved planning and decision quality‚ and a smoother coordination between business units
Premium Enterprise resource planning
523-529. 20. Bunzel‚ J.H. (1991). Black and White at Stanford. The Public Interest‚ 105‚ 61-77. 21. Downey‚ J.P.‚ & Stage‚ F.K. (1999). Hate crimes and violence on college and university campuses. Journal of College Student Development‚ 40‚ 3-9. 22. Feagin‚ J.R. (1992). The continuing significance of racism: Discrimination against Black students in White colleges. Journal of Black Studies‚ 22‚ 546-578. 23. Deyhle‚ D et al. (1999) Race Is— Race Isn ’t: Critical Race Theory and Qualitative Studies in
Premium Racism
Cited: in Jones‚ "The Impairment of Empathy in Goodwill Whites for African Americans‚" p. 75. As she notes‚ her analysis is based on Joe R. Feagin‚ HernanVera‚ and Pinar Batur‚ White Racism‚ 2nd ed. (New York: Routledge‚ 2001)‚ pp. 117-151‚ especially pp. 141-142. (It should also be noted that the white professorof law quoted was sharplycriticalof his own here‚ David B. Oppenheimer‚ responsesto
Premium White people Racism Race
507 BIBLIOGRAPHY Adam Hand Moodley K 1993 The Negotiated Revolution. Oxford University Press‚ Cape Town. African National Congress programme. (ANC) 1994 Reconstruction and development Umanyano Publications‚ Johannesburg. Alkalimat A 1996 The Fight for Freedom as a Public Debate: The Case of Affirmative Action in the United States. In: Nzimande Affirmative Action and Transformation. Band Mpumalelo S (Eds) Indicator Press‚ Durban. American
Premium Affirmative action Discrimination South Africa
Getting Rid of Racism: Assessing Three Proposals in Light of Psychological Evidence Daniel Kelly‚ Luc Faucher‚ and Edouard Machery At the end of a chapter in his book Race‚ Racism and Reparations‚ Angelo Corlett notes that “[t]here remain other queries about racism [than those he addressed in his chapter]‚ which need philosophical exploration . . . Perhaps most important‚ how might racism be unlearned?” (Corlett 2003‚ 93). We agree with Corlett’s assessment of its importance‚ but find that
Premium Racism Race