its formation in 1969‚ and its rapid growth in the international courier market. The paper then looks at the history of couriers‚ express and parcel delivery services‚ the current status of the company‚ and future opportunities and challenges for the industry and the company. DHL: Past‚ Present‚ and Future This paper will explain to the reader the courier‚ express‚ and parcel delivery service industry with a brief history of how these industries work. After explaining these industries‚ this
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customers‚ non-customers and employees to FedEx Express with regard to environmental issues 1) Background FedEx Express is the world ’s largest express transportation company‚ providing delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments‚ usually in one to two business days with the delivery time guaranteed. FedEx Express is part of FedEx Corporation‚ which provides
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I. Executive Summary In this report we focus on the two main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America‚ Inc. Studying FedEx‚ UPS and their competitive relationship in the decade from mid - 80’s to mid - 90’s gives a good insight for the companies’ and industry’s future. The two companies have different strategic goals and are operating in the same industry but in different main markets: FedEx is working on "producing
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major regional hub in Guangzhou and already had over 200 Chinese cities in its international network‚ and United Parcel Service of America‚ Inc. (UPS)‚ was just completing a new logistics hub in Shanghai and had recently begun domestic Chinese express package services. The question on the minds of many was which of these two cargo giants was going to make the most of this opportunity. Spurred in part by entry into the World Trade Organization in 2001‚ growth in trade with China had accelerated
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Introduction: Federal Express Corporation (FedEx) started its operation in March 1973 building a express delivery company to global logistics and supply chain management company. With logistics as a key part of forming a strong strategy formulation FedEx provided their customers differentiating means thus winning a healthy customer loyalty with enormous. The growth of the express transportation and logistic industry was brought about by three main trends The globalization of businesses.
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Case Assignment Questions DHL Worldwide Express 1. How do customers purchase air express services? Are there differences between documents and parcels? Yes‚ there are differences. There are two principal types of customers. First‚ there are the people who base their decisions depending on the level of satisfaction that the shipment company’s current customer base have. They are not price sensitive and because it is easy to anticipate their purchase volume and shipment‚ it is easier for DHL
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TABLE OF CONTENTS EXECUTIVE SUMMARY II TABLE OF CONTENTS III LIST OF FIGURES V LIST OF TABLES V 1 INTRODUCTION 1 PART 1: TRANSPORTATION AND LOGISTIC INDUSTRY 2 2 EXTERNAL ENVIRONMENT ANALYSIS 2 2.1 TECHNOLOGICAL 2 2.2 ECONOMICAL 2 2.3 MARKET 2 2.4 POLITICAL AND LEGAL 2 2.5 ENVIRONMENTAL 3 2.6 SOCIETAL 3 2.7 DEMOGRAPHIC 3 3 INDUSTRY ENVIRONMENT ANALYSIS 4 3.1 PORTER’S FIVE FORCES MODEL 4 3.1.1 Threat of new entrants (Low) 4 3.1.2 Threat of substitutes (Low – medium) 5 3.1.3 Bargaining
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Case Study on the U.S. Federal Aviation Administration’s Airport Planning & Capacity Department and its importance in the Aviation Industry Module: Operations and Quality Management (MGT 6383) Year: 2012 Executive Summary The Airport Planning and Capacity is a department of the U.S. Federal Aviation Administration (FAA) which is the National Aviation Authority of the United States. The FAA has the authority to monitor and regulate all aspects of civil aviation in the United States. The Airport
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founded DHL as a door-to-door express service between San Francisco and Honolulu in 1969‚ no one could have imagined the business evolving into a crossborder express delivery group linking 120‚000 destinations in more than 220 countries and territories. Now owned by the German company Deutsche Post World Net‚ DHL offers express services‚ international air and ocean freight‚ contract logistics‚ and value-added services. While DHL is the market leader for courier express delivery in Europe and Asia
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Case Study This case study relates to the appointment of a new Chief Executive Officer (CEO) for the global logistics firm TNT Express. Copy of a Press Release statement: 25 February 2013 07:30 CET - Amsterdam‚ the Netherlands – The Supervisory Board of TNT Express has today announced the appointment of Tex Gunning as CEO. "Tex’s extensive business experience and track record in successfully turning around businesses and delivering results make him the ideal candidate in this critical time for
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