BPSM (FedEx-UPS) Creating Value at FedEx and UPS From the company’s founding close to 30 years ago‚ FedEx’s strategic competitiveness has been based on an obsession with‚ and careful nurturing of‚ delivery speed and reliability as its core competencies. These competencies have been critical to the pursuit of the opportunities that were associated with Frederick W. Smith’s early vision of today’s fast-cycle global economy. Believing that value could be added to business firms’ operations if
Premium
Estrada v. Fedex Ground Package System‚ Inc.‚ 154 Cal. App. 4th 1 (2d Dist‚ 2007) CASE ISSUE This lawsuit was originally filed in Los Angeles County Superior Court in 1999 with allegations that single-route FedEx Ground delivery drivers‚ Anthony Estrada‚ Jeffrey Morgan‚ Harvey Roberts among others‚ were incorrectly categorized as independent contractors with the company. The suit also alleged that the drivers were unfairly required to pay over a million dollars in out of pocket “operating expenses”
Premium Appeal Class action Plaintiff
Current Corporate-level Strategies Fedex emphasizes on employees being the main competitive advantage that they hold. Fedex strongly believes that there is a strong relationship between pay and performance. The year 2015 saw higher rewards given to its employees than 2014 due to their higher adjusted earnings (FedEx Annual Report‚ 2015‚ pg 4). Rewarding of employees is an important part of the Fedex culture as well as the People-Service-Profit philosophy. It is a well worked strategy because it enables
Premium Generally Accepted Accounting Principles Management Financial ratios
Executive Summary FedEx pioneered the modern global transportation industry and integrated information system into its business to provide seamless e-business solutions. Despite maintaining its traditions of “firsts” and out performing analyst expectations year after year‚ FedEx’s earnings took a turn for the worst in 1999-2000. Three core factors have been identified for the downturn; operational challenges and management issues‚ internet and e-business advancement‚ and competition. Issues such
Premium Express mail Customer service TNT N.V.
FedEx ’s Form 10-K Michael Hedrick Bus 630 Managerial Accounting Sept. 3rd‚ 2012 Anton Narinskiy 1) What is FedEx ’s strategy for success in the marketplace? Does the company rely primarily on a customer intimacy‚ operations excellence‚ or product leadership customer value proposition? What evidence supports your conclusion? FedEx ’s strategy for success relies on a combination of all three customer value propositions. It does stress operational excellence higher than the other two though
Premium Management United States Postal Service United Parcel Service
Case 1: How FedEx Works: Enterprise System 1. Question 1: List the business processes displayed in the video. FedEx is a logistical service company specialized in transportation‚ e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows: A FedEx employee picks up the customer’s box and scans it so FedEx recognizes it. Now the product is registered and traceable. The product is then taken to a sorting center where it
Premium Decision support system Decision theory Customer relationship management
What affect will the FedEx buyout have on the Memphis Economy? Pearlie M Thomas‚ Candice Johnson‚ Frances Marshall‚ Jonathan Parker‚ Terrance Clements QNT/561 February 14‚ 2013 Professor Emiel Barrett What affect will the FedEx buyout have on the Memphis Economy? FedEx is one of the largest company in the City of Memphis and probably employee more employees than any other company. The slow economy and the high cost of fuel have affected the company’s budget. In order to make the company
Premium Measurement Scientific method Express mail
Summary FedEx has always been associated as a legendary company that pioneer and innovate along with the advance of technology. FedEx invented the air-ground transportation industry and overnight express delivery in 1971. And along the years‚ FedEx continues to bring out new innovations to the industry that offers value to customer and FedEx itself. FedEx also has grown much with its active acquisitions of companies that serve transportation and the supply chain of goods. In 1998‚ FedEx acquired
Premium Innovation Logistics Technology
CC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee‚ Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 2008 by CEIBS (China Europe International Business School) No part of this publication may
Premium Human resource management Human resources People's Republic of China
Corporations (FedEx). This service is consists of three categories: 1) Weights: Letters‚ Packages‚ Freights 2) Mode of Transit: Air‚ Ground 3) Timeliness: Overnight‚ second-day‚ 3-day delivery‚ regular delivery (4 or more days) The air-express portion of the entire U.S. market worth $25 billion‚ in which concentration is in letters‚ packages‚ overnight and deferred‚ and air or air-and-ground. The UPS obtains 22 percent of its revenue from the air-express market where as FedEx which virtually
Premium United Parcel Service Value added Express mail