The HKUST Business School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business
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Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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Andrew Woods Sages Bach/Mason Operation Smile research paper Around the world there are hundreds or possibly thousands of non-profit organizations in service. By definition such organizations "exist for educational or charitable reasons... from which its shareholders or trustees do not benefit financially." (www.investorwords.com). This definition encompasses every type of non-profit organization‚ however all non-profit organizations do not have the same specific goals or purpose. For example
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Group # 05 Aray Nugumarova 20110252‚ lyas Galyamov 20123841‚ Tair Akimzhanov 20112420‚ Akmaral Zholshybekova 20100078 Waterless mobile car wash Proposal Nowadays there are a lot of opportunities to start a business. However‚ the most challenging part is choosing a target sector. After a profound research of the market some potential segments for entry have been chosen by the members of our group. One of them is chemical industry where potential consumer demand is very high
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Homework 4- Chapters 13 and 14 Due October 21‚ 2014 You have to work in your group. Individual efforts will not be graded. Chapter 13- Statistical Quality Control Problems 2‚ 6‚ 7‚ and 9 pages 339-341 and of the 14th edition textbook ( If you do not have the 14th edition‚ you may use a copy of these two pages available in the pdf file on BB in the same location you found this document). 2. The cost of quality would increase in order for the supplier to do a quality check on the customer’s
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Fairynails Beauty Products and Services S.A. Operations Management Project Due Date: May 2nd 2011 1 Table of contents Table of contents ........................................................................................................................ 1 Introduction ................................................................................................................................ 2 Company Information ...............................................................
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of the problem‚ its significance and the scope and limitation of the operations research. Company Background Pao Pao Farms is located in San Isidro‚ Castilla in the province of Sorsogon‚ which is approximately 500 km away from Manila. The total land area of the farm is 10 hectares and mostly composed of productive coconut trees and has a natural free flowing water source located in the middle of the property. The operation of Pao Pao Farms started on March 28‚ 2008 with an initial 6‚000 heads
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between operations‚ marketing and product/service development at Acme Whistles? Page 3 2. Oxfam International case study What are the main issues facing Oxfam’s operations managers? Page 4 3. Formule 1 & Mwagusi Safari Lodge 3.1 For each hotel‚ what is the role of technology and the role of operations Page 6 staff in delivering an appropriate level of service? 3.2 What are the main differences in the operations management
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Understanding core Retail Store Operations and Consumers’ Buying Behavior of Electronic Consumer Goods at Tata CROMA‚ Infiniti Retail Ltd.‚ Mumbai an Industry Internship Project iConnect Core 2012-2014 Report January - June 2013 by Maulik Patel PGDM-GLC-RMM-442 ITM Business School‚ Navi Mumbai www.itm.edu | maulik.p@itm.edu Company Mentor : Faculty Mentor : Mr. Avinash Pereira Dr. Shelja Jose Kuruvilla Former Zonal Manager‚ Infiniti Retail Ltd.‚ Mumbai Professor
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QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
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