stores. Operations Strategy “In many companies‚ the key to success is often an operations-based advantage. Superior operations effectiveness not only serves to buttress a company’s existing competitive position‚ but‚ when based on capabilities that are embedded in the company’s people and operating processes‚ is inherently difficult to imitate.” --R. H. Hayes and D. M. Upton‚ “Opeations-based Strategy.” California Management Review‚ Summer‚ 1998. McDonald’s utilizes an excellent operations strategy
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Industrial revolution to internet revolution Operations Management involves the design and management of an organization’s systems and processes. Here‚ organizations will be focusing on the creation and delivery of products and services. This includes such functions as capacity planning‚ inventory management‚ logistics management‚ production planning and control‚ resource allocation and total quality. Career opportunities exist in consulting‚ manufacturing‚ retailing‚ service organizations and government
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Critical Decision areas of operation management I. Goods and service design. According to Henzer (2004)‚ design of goods and design defines much of the transformation process. The factors of cost‚ quality and human resources must be made during the stage. Operation management of product and services is also different because due to different characteristic and tangible / intangible feature. II. Quality. Customer has a very high quality standard nowadays and operation management decision in quality
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dealerships that sell and service several makes of American and Japanese cars‚ two auto part stores‚ a large body shop and car painting business‚ and an auto salvage yard. David Bennett‚ owner of BASS‚ went into the car business when he inherited a Ford dealership from her father. He was able to capitalize on her knowledge and experience to build her business into the diversified and successful mini-empire it is today. Her motto “Sell ‘em today‚ repair ‘em tomorrow!” reflects a strategy that
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count G. Review of sales Work activity list: Working hours of the general manager: 1:00 pm to 9:00 pm Time framework Duties and tasks If needed Meeting with the employees before operation starts‚ giving instructions to increase productivity 1:00 -3:00 pm Monitoring the operation of the business 3:00 – 4:00 pm Helping out with the procedure in preparing and creating the food 4:00 - 5:00 pm Ensuring cleanliness and safety of the workplace area 5:00- 6:00 pm Checking
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OPERATIONS MANAGEMENT So What Is Operations Management? So What Is Operations Management? So What Is Operations Management? • Managing and directing activities of all forms is crucial in organizations • Accomplished by designing efficient and productive processes‚ and by effectively allocating resources What Makes a Successful Operations Manager ? Success Factors · · · · · · · · Quantitative proficiency The ability to identify and control risk Strong organizational
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|STAT 2800: doING bUSINESS IN eUROPE | |Operations Management | |Nordea v. Honka | |
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FACULTY OF APPLIED SCIENCE‚ BUSINESS AND COMPUTING MGMT7.04 STRATEGIC OPERATIONS MANAGEMENT Assignment 3 DUE: Monday‚ 27 May 2013‚ at 8.15 am. Weighting: 30 % of final mark Semester 1‚ 2013 Background This assignment is based on Chapters 5‚ 7‚ 8‚ 9 and 10 of the text (Slack & Lewis‚ 3rd edition) as detailed below. You will need to study and use some of the models or frameworks
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Analysis of the article Operations-based Strategy by Hayes and Upton. This article explains how operations-based strategy can be used to attack or defend competition. There are examples of companies that successfully used an operations strategy to beat competition and also companies who failed to use an strategy and were attacked by their competition. It must be noted that these strategies are hard to formulate and companies do not come up with these strategies overnight. Instead‚ these strategies
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Operation management can be summarized as techniques for restructuring the infrastructure to gain a competitive advantage to optimize decisions and processes utilized in business practices. Operation management gives the managers a systematic way to enhance their day to day processes and assist in maximizing revenues. One of the key objectives practiced by an OM manager is making ethical decisions during the planning‚ reviewing‚ and implementation stages of new processes. This paper will briefly
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