CC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee‚ Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 2008 by CEIBS (China Europe International Business School) No part of this publication may
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Chapter 1-17 Operations Management Roberta Russell & Bernard W. Taylor‚ III Organization of This Text: Part I – Operations Management Intro. to Operations and Supply Chain Management: Quality Management: Statistical Quality Control: Product Design: Service Design: Processes and Technology: Facilities: Human Resources: Project Management: Chapter 1 (Slide 5) Chapter 2 (Slide 67) Chapter 3 (Slide 120) Chapter 4 (Slide 186) Chapter 5 (Slide 231) Chapter 6 (Slide 276) Chapter 7 (Slide 321) Chapter
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Unit operations and unit processes http://www.mine-engineer.com/ • At the end of this unit you should be able to: a. List the various reasons for undertaking size reduction and enlargement in the chemical industry b. Describe the operation principles of some size reduction equipment and size enlargement equipment c. Explain how industrial materials can be separated on the basis of their magnetic‚ electrostatic‚ hydrophobic and volatility differences respectively d. Discuss various organic unit
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Define the terms “motivating operation”‚ “establishing operation”‚ and “abolishing operation”. Motivating operation (MO) is what is used to either increase or decrease the value of a certain reinforcer or determine the frequency of a behavior. An establishing operation (EO) is defined as anything that is withheld for a certain period‚ which will increase the value of the reinforcer or punisher. On the other hand‚ an abolishing operation (AO) is something that is used to decrease the value of a
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Assignment 1: 1. Please set up a matrix over national legislation & industry standard (Guidelines) that applies as of today regarding Shuttle tanker operations / Transfer of Crude Oil at sea. Discuss similarities & differences in legislations & industry standards between the four countries. (Norway‚ Great Britain‚ Denmark‚ the Netherlands) Region Issuing Body Type North West Europe Area -UK Chamber of Shipping -Danish Ship Owners Association -Netherlands Oil & Gas Exploration and Production
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Note: Solve BOTH case studies. Case I DABBAWALLAHS OF MUMBAI (A) Dabba was a generic‚ colloquial term used explicitly in Mumbai to describe any cylindrical box. In the context of meal delivery service‚ a dabba was an aluminum box carried by its handle like a tin of paint. Each dabba housed three to four interlocking steel containers and was held together by a collapsible metallic wire handle. Each of these containers accommodated an individual food item found in a typical midday lunch. Wallah
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Operations Management in Hard Rock Cafe Operations management is an important element in restaurant management. Hard Rock Café has had a very high brand recognition percentage throughout the world because of its operations management. In this paper we will try and discuss the 10 decisions Hard Rock Café has gotten right in making it one of the most successful companies in the service industry. Goods & Services Design A restaurant sells two products: one is tangible product‚ such like food
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Reasons for Initiating Operation Torch - - The Allies planned to occupy Vichy France to prevent the land from being occupied by Axis; the invasion would eventually force Axis powers to fight a two-front war; also helped to diminish transportation of supplies to Axis forces; Key Personalities (Involvements) - - General Dwight D. Eisenhower - - Jean Francois Darlan - - Andrew Cunningham - Objective(s) of Operation Torch - - Allies planned to team up with Vichy
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success of every other dept at the same time‚ the success of materials mgmt dept depends on co-operation from the personnel of other departments. 7. Forecasts: in order to manage materials better some conception of the future outlook for prices‚ cause and general business activity is necessary. 8. Acquisitions: business acquisitions and mergers are common. Acquisition is taken as one of the ways of business expansion. It is no easy job to identify a possible candidate or company for eventual merger
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Introduction International business relates to any situation where the production or distribution of goods or services crosses country borders. Globalization the shift toward a more interdependent and integrated global economy creates greater opportunities for international business. Such globalization can take place in terms of markets‚ where trade barriers are falling and buyer preferences are changing. It can also be seen in terms of production‚ where a company can source goods and services easily
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