CC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee‚ Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 2008 by CEIBS (China Europe International Business School) No part of this publication may
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FedEx ’s Form 10-K Michael Hedrick Bus 630 Managerial Accounting Sept. 3rd‚ 2012 Anton Narinskiy 1) What is FedEx ’s strategy for success in the marketplace? Does the company rely primarily on a customer intimacy‚ operations excellence‚ or product leadership customer value proposition? What evidence supports your conclusion? FedEx ’s strategy for success relies on a combination of all three customer value propositions. It does stress operational excellence higher than the other two though
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Case 1: How FedEx Works: Enterprise System 1. Question 1: List the business processes displayed in the video. FedEx is a logistical service company specialized in transportation‚ e-commerce and business services. The success of FedEx lies on an efficient information system. The business process is as follows: A FedEx employee picks up the customer’s box and scans it so FedEx recognizes it. Now the product is registered and traceable. The product is then taken to a sorting center where it
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What affect will the FedEx buyout have on the Memphis Economy? Pearlie M Thomas‚ Candice Johnson‚ Frances Marshall‚ Jonathan Parker‚ Terrance Clements QNT/561 February 14‚ 2013 Professor Emiel Barrett What affect will the FedEx buyout have on the Memphis Economy? FedEx is one of the largest company in the City of Memphis and probably employee more employees than any other company. The slow economy and the high cost of fuel have affected the company’s budget. In order to make the company
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Summary FedEx has always been associated as a legendary company that pioneer and innovate along with the advance of technology. FedEx invented the air-ground transportation industry and overnight express delivery in 1971. And along the years‚ FedEx continues to bring out new innovations to the industry that offers value to customer and FedEx itself. FedEx also has grown much with its active acquisitions of companies that serve transportation and the supply chain of goods. In 1998‚ FedEx acquired
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Corporations (FedEx). This service is consists of three categories: 1) Weights: Letters‚ Packages‚ Freights 2) Mode of Transit: Air‚ Ground 3) Timeliness: Overnight‚ second-day‚ 3-day delivery‚ regular delivery (4 or more days) The air-express portion of the entire U.S. market worth $25 billion‚ in which concentration is in letters‚ packages‚ overnight and deferred‚ and air or air-and-ground. The UPS obtains 22 percent of its revenue from the air-express market where as FedEx which virtually
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Fiedler Contingency Model Defining the situation Fred E. Fiedler’s contingency theory of leadership effectiveness was based on studies of a wide range of group effectiveness‚ and concentrated on the relationship between leadership and organizational performance. This is one of the earliest situation-contingent leadership theories given by Fiedler. According to him‚ if an organization attempts to achieve group effectiveness through leadership‚ then there is a need to assess the leader according
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A plan is like a map. When following a plan‚ you can always see how much you have progressed towards your project goal and how far you are from your destination. Knowing where you are is essential for making good decisions on where to go or what to do next. You should Plan your future as that’s where you are going to spend the rest of your life. Many people believe that it is unnecessary to bother much about the future because of the uncertainties life can offer but in fact making plans is beneficial
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9. Describe the differences between the universal and the contingency leadership theories. Explain your answer in sufficient detail to demonstrate your understanding. Be specific using the materials in your text and not a generalized or philosophical statement. Hint: both the trait and behavioral leadership theories were attempts to find the “one best leadership style in all situations”; thus they are called universal leader theories. According to Stogdill and Mann‚ it was illustrated that traits
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The Evolution of Leadership Theory David A. Van Seters Stevenson‚ Kellogg‚ Ernst & Whinney‚ Vancouver‚ British Columbia and Evolution of Leadership Theory 29 Richard H.G. Field University of Alberta‚ Edmonton‚ Canada Leadership is one of the most complex and multifaceted phenomena to which organisational and psychological research has been applied. While the term "leader" was noted as early as the 1300s (The Oxford English Dictionary‚ 1933) and conceptualised even before biblical times
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