publicity regarding the industry’s attitudes on‚ and actions in‚ corporate responsibility issues. The different stakeholder groups are interested in the logistics industry’s ways of action concerning these issues. The logistics industry has had to react to these new kinds of demands and questions from the stakeholders. Two major companies come to mind when we have to ship anything of real importance: FEDEX and UPS. FEDEX Overview:The FedEx companies’ historical milestones span over a half century and
Premium
Table of Contents 1. Introduction 3 2. What’s the Difference between e-Business and e-Commerce? 3 3. Who is FedEx? 4 4. Ebusiness at FedEx 5 4.1. E-Operations at FedEx 5 4.2. E- Human Resources Management (HRM) at FedEx 8 4.3. E- Marketing at FedEx 9 4.4. E-Commerce at FedEx 11 5. How does E-Business increase market share at FedEx? 11 6. How has e-technology lead to augmentation of earnings at FedEx? 13 10. The e-Business Strategy – What are the Risks? How do you mitigate these? 15 11. Conclusion
Premium
SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation‚ situated in US‚ is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion‚ the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s group
Premium
What this case is about FedEx vs. UPS China & US agreement for the establishment of air-cargo hubs in China and landing rights for commercial airlines at any available airport China is battleground for the two package delivery giants Assumption: success in China was widely seen as the litmus test for corporate survival in the new millennium No guarantee for how new cargo routes would be allocated between UPS and Fed Ex Which company was better positioned to attract the capital necessary to win
Premium Logistics Supply chain management Express mail
Using GIS in Strategic Planning and Execution at FedEx Express Jacquelyn Haas‚ FedEx Services Jeff McLeod‚ FedEx Express Rick Dezemplen‚ FedEx Services Rodney Conger‚ ESRI Abstract ESRI GIS technologies are being used at FedEx Express to solve complex business problems in both the planning and execution of the daily delivery process. The application of spatial data at FedEx is unique in that it is being used to support several mission critical‚ multi user applications and processes worldwide
Premium Balance sheet Generally Accepted Accounting Principles Income statement
forerunner to FedEx Trade Networks subsidiary FedEx Trade Networks Transport & Brokerage‚ begins operation as a customs broker in Niagara Falls‚ N.Y. It was not until 1971 that Federal Express Corporation was founded in Little Rock‚ Ark. In 1975‚ FedEx installed the first drop box for the public and since then the company developed and maintained a strategic leadership in managing a broad group of transportation services‚ e-commerce and other business services. The company offers integrated business solutions
Premium United Parcel Service
convenience. IE. FedEx Express‚ FedEx Ground and FedEx Freight shipment tracking‚ customer service and invoicing information‚ FedEx Kinko’s office and print services‚ etc. 2. A. FedEx Express Traceable Fixed Costs (2) 1. U.S. Overnight Box 2. U.S. Overnight Envelope FedEx Ground Traceable Fixed Costs (2) 1. FedEx Ground Vehicles 2. FedEx Ground Drivers FedEx Freight Traceable Fixed Costs (2) 1. FedEx Freight Vehicles 2. Overnight Truck Drivers FedEx Kinko’s
Premium Rate of return Investment United Parcel Service
BUSINESS ETHICS & CORPORATE GOVERNANCE BUSINESS ETHICS Distinguishing: • Ethics • Ethics in Business • Business Ethics • Governance • Corporate Governance • Good Corporate Governance In brief: • Ethics: code of conduct for personal behaviour. • Ethics in Business: Applying personal ethics into business. • Business Ethics: Ethics of business‚ what is good & bad‚ right or wrong for business. • Governance: Methods and practices
Premium Ethics Business ethics
CORPORATE POWER AND LEGITIMACY The Concept of Power in Business Max Weber: defined power as “The probability that one actor within a social relationship will be in a position to carry out his own will despite resistance." Pfeffer: "The potential ability to influence behavior‚ to change the course of events‚ to overcome resistance‚ and to get people to do things that they would not otherwise do." Power is the force or strength to act. Business power is the force behind an act by a company‚ industry
Premium Sociology
FEDEX is the leading global provider of supply chain management services to corporate customers It maintains a fleet of more than 665 aircraft and more than 41‚000 motor vehicles and trailers. To complement the express delivery business‚ FedEx Ground provides small-package ground delivery in North America‚ and less-than-truckload (LTL) carrier FedEx Freight hauls larger shipments. FedEx Office stores offer a variety of document-related and other business services and serve as retail hubs for other
Premium Frederick W. Smith Express mail United Parcel Service