CC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee‚ Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 2008 by CEIBS (China Europe International Business School) No part of this publication may
Premium Human resource management Human resources People's Republic of China
Implementation of a Property Management System in a Hotel Organization Project Plan Willie J. Broussard Jr. Project Management/MGT 573 Instructor: Paul Levine Submitted on: May 15‚ 2006 Introduction "Project management is the discipline of defining and achieving targets while optimizing the use of resources (time‚ money‚ people‚ space‚ etc)" (Wikipedia‚ n.d.). In essence‚ the project management processes and methodologies are used to align resources with the company ’s or organization
Premium Project management
SECTION 2: SUPPORT IMPLEMENTATION OF CUSTOMER SERVICE STRATEGIES Activity 4 19/05/2015 04:44PM 1 What level of customer service do you think you should receive from your internal suppliers? Explain why you think this and how high levels of internal customer service will impact on the service provided to external customers. From my internal suppliers I should recieve the same customer service that I should give to customers. I think that it should be like this because they should give me the attention
Premium Customer Service of process Customer service
e-Procurement Experience in Korea : Implementation and Impact June 2012 Ho In Kang | Administrator Public Procurement Service (PPS)‚ the Republic of Korea Contents Ⅰ. Public Procurement in Korea Ⅱ. e-Procurement in Korea Ⅲ. Impact of e-Procurement Ⅳ. Future Goals Public Procurement in Korea Public Procurement in Korea Public Procurement Size Public Procurement Total (2011) : USD 100 billion (10% of GDP) Public Procurement Service (PPS) The government’s central purchasing
Premium Procurement Electronic commerce Transaction cost
Overview: This case talks about John Smithers and his experience with the new Six Sigma Program at Sigtek. The program was implemented by the parent company of Sigtek and Smithers and a colleague‚ Sam Murphy‚ were both selected to learn about this program from Telwork (the parent company) and then run the program to teach about change to the employees at Sigtek. Problems: The main problem that is seen in this case study is the fact that the Six Sigma program that was implemented
Premium Implementation Business terms Subsidiary
THE PROCESS OF STRATEGY DEVELOPMENT AND IMPLEMENTATION Clayton M. Christensen and Tara Donovan The Processes of Strategy Development and Implementation The Processes of Strategy Development and Implementation When described with the historical perspective of logically written business school case studies‚ companies’ strategies often seem to be the product of an organized and rigorous planning process. The way that most companies’ strategies actually come to be defined‚ however‚ is often
Premium Resource allocation Management Strategic management
percent of companies are introducing Radio Frequency Identification (RFID) after they are pressured by their customers. Since 2005 the top-suppliers of Wal-Mart need to attach RFID tags on their pallets. Still‚ many retailers that are in the implementation phase and which have voluntarily participating in the project have an advantage against other companies that are not voluntarily participating in the project. But for less innovative manufacturers‚ the pressure after this quiet period to launch
Premium RFID
Tuition Reimbursement 1 Tuition Reimbursement Implementation Report Ronn Westmoreland University of Phoenix Tuition Reimbursement 2 In today’s world‚ people of all ages are choosing to further their education by obtaining some sort of degree from a college or university. This has been made easier for most people because now there is an option of taking courses online rather than having to attend classes on campus. It also gives people the opportunity to work full time while furthering
Premium Higher education Academic degree University
from the 3rd month onwards. It is expected that the launching of the casino will take place on July 2014. Moreover‚ the casino resort hotel maximizes the generation of cash and is expecting a payback in less than 2 and a half years. Lastly‚ this implementation plan will show a thorough information about the HR department. It will only hire 10 new employees in each hotel as existing hotel staff will be used. Relevant training will be provided to the newly-hired members to ensure the operation of the
Premium Human resource management Human resources Recruitment
The aim of this database design and implementation coursework is to design and develop a Quorum Party Database system that will be interacted with the system online by the party goers who are enthusiastic to go and attend parties. It means that party goers/end users will become as a member by registering the site of our on-line party service company. We also create a prototype for web front-end form that will allow end users to check and register in Quorum Party database by including some sample
Premium Data modeling SQL Relational model