INNOVATION 30 JAN 2012 FedEx Express W hen Fred Smith finished that valuable paper which finally got a “C” grade while he was studying at Yale University. An adventure of U.S. air cargo transportation– the story of FedEx Express was beginning. Since it was founding at 1971‚ FedEx Express choose a high-cost development way that was really uncommon at that time. After Smith established the “Super Hub” at Memphis International Airport‚ Tennessee in 1973‚ FedEx Express started overnight operations
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a key player in the competitive airfreight industry‚ just three years after beginning operations‚ as a direct result of its unique strategic hub system and a policy of limiting package size to under 70 pounds. By capitalizing on this strategy‚ FedEx was able to boost its average delivery volume in 1976 to 20‚726 packages per day via its three services‚ Priority-One‚ Standard Air‚ and Courier Pack‚ compared with an average of 10‚521 delivered daily the prior year. Clearly the company’s calculated
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SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation‚ situated in US‚ is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion‚ the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s group
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service unveiled by FedEx TELECOMWORLDWIRE-17 November 2009-SenseAware information service unveiled by FedEx(C)1994-2009 M2 COMMUNICATIONS http://www.m2.com Transportation‚ e-commerce and business services provider FedEx Corp (NYSE:FDX) announced on Tuesday the introduction of SenseAware powered by FedEx‚ a next generation information service that combines a GPS sensor device and a web-based collaboration platform. According to the company‚ the solution‚ developed by the FedEx innovation team‚ is
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related information services” (FedEx‚ 2005u‚ para. 1). FedEx strives to provide reliable‚ competitive‚ global‚ air and ground transportation of priority goods at a remarkable speed. FedEx will continue working to develop outstanding relationships among its employees‚ partners‚ and suppliers‚ while maintaining ethical and professional principles within its corporate staff‚ keeping safety the “first consideration in all operations” (FedEx‚ 2005u‚ para. 1). FedEx has based its strategic mission
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be a better performer in the long run as compared to FedEx. Competitive Advantage UPS has a first mover advantage over FedEx‚ beginning air delivery service in 1929. Although FedEx was the first to own and operate their own planes and introduced the innovative “hub and spoke” distribution pattern‚ UPS leads in specialized transportation and logistics services. In 1975‚ UPS promised package delivery to every address in the United States; FedEx was not able to guarantee delivery in every area. When
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UPS vs. FedEx The best thing in countries that have competitive package carrier business is that if ever you need to send something to someone‚ whether that package is classified or not or fragile or not‚ you’d be guaranteed that it is in safe hands. Not only that‚ no matter what package carrier company you choose you’d be guaranteed of the quality service that it’ll provide. These package carrier companies are kind of obliged to suck up on you so you’d choose them over the other. So the best way
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excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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UV2561 Rev. Sept. 7‚ 2011 FEDEX CORP. VERSUS UNITED PARCEL SERVICE OF AMERICA‚ INC.: WHO WILL DELIVER RETURNS FROM CHINA? On April 17‚ 2006‚ the International Air Cargo Association hosted its first-ever meeting in China. The location could not have been more appropriate. China was shaping up to be the world’s most significant market for air cargo‚ and Yan Yuanyuan‚ director general of China’s General Administration of Civil Aviation‚ had just announced that China would be opening up its
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sustainability issues‚ so that it can continue to fulfill its role as a catalyst for economic and social development‚ while reducing its impact on the environment‚" Benjamin said in a statement‚ A C W A FedEx will retire freighters due to the company’s underwhelming performance FedEx sees sluggish numbers‚ packs up freighters lthough FedEx’s revenue rose 3.8 percent‚
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