I. Company Profile FedEx Corporation (FedEx)‚ incorporated on October 2‚ 1997‚ provides a portfolio of transportation‚ e-commerce and business services through companies that compete collectively‚ operate independently and manage collaboratively‚ under the respected FedEx brand. These companies are included in four business segments: FedEx Express‚ Federal Express Corporation (FedEx Express)‚ is an express transportation company‚ offering time-certain delivery within 1 to 3 business days and serving
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Operational Plan (Unit 6) (This section of the plan should contain: 1. Information about your products or services including how and where your products or services are produced‚ production techniques‚ quality control‚ customer service‚ inventory control‚ and product development; Strategy and Implementation Summary In order to place emphasis on exceptional service‚ our main tactics are bi-monthly service training‚ employee recognition‚ and higher service employee to customer ratios. Our specific
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that I have chosen for my research paper is FedEx. FedEx’s Fortune 500 rating is number 60. I have chosen this company for a couple of reasons. FedEx continues to be a major force in the shipping industry and a driving force in the environment (being Green). Another reason (on a personal note) for choosing FedEx was it is headquartered and its main hub is minutes away from my home town. I have been able to see how it personally created jobs. FedEx provides customers and businesses worldwide
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Fed Ex Case Issue: Federal Express is a strong recognizable brand with growth potential‚ but the company faces a multitude of challenges with rising fuel prices‚ increased value of living‚ as well as a decline in the economy. FedEx also encounters issues with competition and even negative publicity due to various lawsuits involving violations against EEOC laws and regulations. SWOT Analysis: Strengths: • Best leader in express shipping o 99% of deliveries are on time
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FEDEX is the leading global provider of supply chain management services to corporate customers It maintains a fleet of more than 665 aircraft and more than 41‚000 motor vehicles and trailers. To complement the express delivery business‚ FedEx Ground provides small-package ground delivery in North America‚ and less-than-truckload (LTL) carrier FedEx Freight hauls larger shipments. FedEx Office stores offer a variety of document-related and other business services and serve as retail hubs for other
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during the next six month. This represents an opportunity for FedEx as a provider of small-package delivery service. Besides that‚ in this competitive society‚ time is important to everyone. People are increasingly using the internet as a time-saving resource. People engage in numerous activities online‚ such as e-mail‚ planning trips‚ online banking and online research for their good purchases‚ all of which are easily completed online. FedEx can satisfy the consumer requirement of convenience with its
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when we have to ship anything of real importance: FEDEX and UPS. FEDEX Overview:The FedEx companies’ historical milestones span over a half century and demonstrate the insight and leadership of the trusted FedEx brand. FedEx Custom Critical‚ a package and delivery business was founded in Akron‚ Ohio in 1947 by Roberts Cartage. The FedEx Corporation‚ as we know it today‚ was organized in 1971 in Little Rock Arkansas. Today’s FedEx is led by FedEx Corporation‚ which provides strategic direction and
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History In 1913‚ C.J. Tower & Sons‚ forerunner to FedEx Trade Networks subsidiary FedEx Trade Networks Transport & Brokerage‚ begins operation as a customs broker in Niagara Falls‚ N.Y. It was not until 1971 that Federal Express Corporation was founded in Little Rock‚ Ark. In 1975‚ FedEx installed the first drop box for the public and since then the company developed and maintained a strategic leadership in managing a broad group of transportation services‚ e-commerce and other business services
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1. The organization’s name and main line of business: FEDEX Corporations – Logistics 2. Specific type of operation: Air and Ground Delivery Specializing in Next Day Delivery 3. Describe the nature of operations process given your newfound understanding of operation management and productivity: a. Service and product design: i. Supply Chain management ii. Next Day Delivery Services b. Quality management – Customer oriented business “People First Philosophy” c. Process and capacity –
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a key player in the competitive airfreight industry‚ just three years after beginning operations‚ as a direct result of its unique strategic hub system and a policy of limiting package size to under 70 pounds. By capitalizing on this strategy‚ FedEx was able to boost its average delivery volume in 1976 to 20‚726 packages per day via its three services‚ Priority-One‚ Standard Air‚ and Courier Pack‚ compared with an average of 10‚521 delivered daily the prior year. Clearly the company’s calculated
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