develop different ways to advise people on how to be successful in a new work situation. What comes to mind‚ is a situation that occurred in either the end of 2004 or the beginning of 2005 during my squadron’s preparation for an Expeditionary Operational Readiness Inspection (EORI). My career field functional manager‚ SMSgt Johnnie Gibson‚ decided to
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Swami Vivekananda: An orator par excellence JAYESH SURISETTI The time was 6 hours‚ 33 minutes and 33 seconds‚ a few minutes before sunrise. It was the 12th of January‚ 1863‚ Monday. The whole city of Kolkata was gearing up to celebrate the last day of Poush or Makar Sankranti. The chilly breeze of Kolkata’s winters brought good news to the ears of Vishwanath Datta and his wife‚ Bhuvaneswari Devi. Both of them were celebrating the happiest moment of their life as they got the son they had been
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Chapter 1 The Problem and Its Settings This chapter presents the background of the research. In here includes the statement of the problem‚ objectives‚ importance‚ scope and limitation and the definition of terms of the study. Introduction Bakery operations need a very good maintenance management system for efficient running of plant. Maintenance activity needs regular monitoring and records to evaluate problems and their solution. Bakery maintenance has its own features which need attention
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Introduction ARC is one of the oldest manufactures / exporters of home textiles & institutional linen from Pakistan it is a family concern‚ dealing in textiles and exporting its products to various parts of the world since 1968. ARC textile industry is producing textile from greige to bleach‚ dyed‚ printed and all sorts of finished products (complete cut to pack) under one the same unit. ARC has proved its identity as one of the best suppliers from Pakistan due its trustable management‚ honoring
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2/1/2011 "Excellence is not an accomplishment. It is a spirit‚ a never ending process." ~ Lawrence M. Miller What happens when you think you have reached "excellence"? Most will just stop because they think that they have reached it and there is really no need to go further. Well‚ have you ever wondered what was on the other side of excellence? How will we ever know unless we take a peak and strive for better? As Mr. Miller stated‚ it’s a never ending process. We are always looking for ways to improve
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Business Excellence through Integration of TQM and HRM Ms. Ankur Jain Research scholar‚ Birla Institute of Technology‚ Mesra‚ Ranchi E mail: rukna_niaj@yahoo.com Phone: +91- 9873431091 Abstract Purpose – This paper seeks to examine employees’ perceptions of business excellence or High Performance Work System (HPWS) and its relationship with TQM/HRM practices within software industry in India. Despite extensive research on TQM/HRM practices and HPWS‚ none examines this scope of investigative
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Most Airports believed they are adequately prepared for unforeseen adverse events. The truth is that many are not. If you do not have carefully designed and rehearsed procedures and structures in place‚ your Airport is at risk of sustaining operational disruption and even business failure. However awareness amongst the Aviation industry has increased and they are developing a comprehensive crisis continuity program and strategies for testing and maintaining the structures and procedures using
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Customer Service Excellence Peter R. Garber HRD Press‚ Inc. • Amherst • Massachusetts Copyright © 2005‚ HRD Press‚ Inc. The materials that appear in this book‚ other than those quoted from prior sources‚ may be reproduced for educational/training activities. There is no requirement to obtain special permission for such uses. We do‚ however‚ ask that the following statement appear on all reproductions: Reproduced from 25 Reproducible Activities for Customer Service Excellence‚ by Peter R. Garber
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Estrada v. Fedex Ground Package System‚ Inc.‚ 154 Cal. App. 4th 1 (2d Dist‚ 2007) CASE ISSUE This lawsuit was originally filed in Los Angeles County Superior Court in 1999 with allegations that single-route FedEx Ground delivery drivers‚ Anthony Estrada‚ Jeffrey Morgan‚ Harvey Roberts among others‚ were incorrectly categorized as independent contractors with the company. The suit also alleged that the drivers were unfairly required to pay over a million dollars in out of pocket “operating expenses”
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com/locate/jebo Operational and reputational risk in the European banking industry: The market reaction to operational risk eventsଝ Philipp Sturm ∗ Department of Banking‚ University of Tübingen‚ Mohlstraße 36‚ 72074 Tübingen‚ Germany a r t i c l e i n f o Article history: Received 19 August 2011 Received in revised form 17 February 2012 Accepted 13 April 2012 Available online 21 April 2012 JEL classification: G14 G21 Keywords: Banks Event study Operational risk Reputational
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