FEDEX FedEx Marketing Plan Dedication to Innovation‚ Service & Responsibility MKTG 6352 2011 Table of Contents 1.2 Letter of Recommendation ..................................................................................................................................... . 3 1.3 Executive Summary ............................................................................................................................................. 4 1.4 Introduction‚ Background
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2005-2006 Inside FedEx Express By Captain Gary Peterson 12 May 2006 Edited by Ms. Gerry Yemen Inside FedEx Express Introduction As a Secretary of Defense Corporate Fellow during 2005-2006‚ I was assigned to work at FedEx Express located in Memphis‚ Tennessee. FedEx Express provides time-critical delivery services and associated information assistance globally. It is one of several Operating Companies (OPCO) within FedEx Corporation. Other OPCOs include: FedEx Custom Critical
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marrow transplant. c. FedEx has a contract with the shipper‚ Children’s Memorial Hospital‚ and in this contract it states that FedEx is only limited to $100 worth of liability if in the event the package gets lost or damaged. d. This event did occur and the package never got to the Veterans Administration Medical Center. Carl Gerome Hampton died shortly after because there was no attempt at a transplant. e. Carl Jerry Hampton‚ Carl Gerome’s father‚ filed a suit against FedEx for alleging causes
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What this case is about FedEx vs. UPS China & US agreement for the establishment of air-cargo hubs in China and landing rights for commercial airlines at any available airport China is battleground for the two package delivery giants Assumption: success in China was widely seen as the litmus test for corporate survival in the new millennium No guarantee for how new cargo routes would be allocated between UPS and Fed Ex Which company was better positioned to attract the capital necessary to win
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that I have chosen for my research paper is FedEx. FedEx’s Fortune 500 rating is number 60. I have chosen this company for a couple of reasons. FedEx continues to be a major force in the shipping industry and a driving force in the environment (being Green). Another reason (on a personal note) for choosing FedEx was it is headquartered and its main hub is minutes away from my home town. I have been able to see how it personally created jobs. FedEx provides customers and businesses worldwide
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be a better performer in the long run as compared to FedEx. Competitive Advantage UPS has a first mover advantage over FedEx‚ beginning air delivery service in 1929. Although FedEx was the first to own and operate their own planes and introduced the innovative “hub and spoke” distribution pattern‚ UPS leads in specialized transportation and logistics services. In 1975‚ UPS promised package delivery to every address in the United States; FedEx was not able to guarantee delivery in every area. When
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a key player in the competitive airfreight industry‚ just three years after beginning operations‚ as a direct result of its unique strategic hub system and a policy of limiting package size to under 70 pounds. By capitalizing on this strategy‚ FedEx was able to boost its average delivery volume in 1976 to 20‚726 packages per day via its three services‚ Priority-One‚ Standard Air‚ and Courier Pack‚ compared with an average of 10‚521 delivered daily the prior year. Clearly the company’s calculated
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SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation‚ situated in US‚ is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion‚ the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s group
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organization’s name and main line of business: FEDEX Corporations – Logistics 2. Specific type of operation: Air and Ground Delivery Specializing in Next Day Delivery 3. Describe the nature of operations process given your newfound understanding of operation management and productivity: a. Service and product design: i. Supply Chain management ii. Next Day Delivery Services b. Quality management – Customer oriented business “People First Philosophy” c. Process and capacity – use of available technologies
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is becoming the key distinction among transportation firms‚ FedEx recently announced plans to shrink its 4000 employee IT division by about 200 workers. The move has been considered jarring by some because FedEx traditionally has used layoffs only as a measure of last resort. How could this action affect the company’s organizational culture and employee relations‚ especially in lieu of its corporate philosophy? What steps should FedEx take in order to prevent or minimize possible negative effects
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