UNIVERSITY CASE STUDY FOR FINANCIAL MANAGEMENT CASE 4: The Battle for Value‚ 2004: FedEx Corp. vs. United Parcel Service‚ Inc. VALUE CREATION AND ECONOMIC PROFIT Lecture: 鍾 紹 熙 老 師 Group 3: F49802134 胡 秋 草 F49802153 高 玉 享 箮 Presentation date: 16th Apr 2012 I. OUTLOOK OF CASE 4 Case 4 mentions about the competition between two leading companies in package- delivery market. FedEx which is the largest foreign presence in China‚ with 11 weekly flights‚ serving 220 Chinese
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main competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service of America‚ Inc. Studying FedEx‚ UPS and their competitive relationship in the decade from mid - 80’s to mid - 90’s gives a good insight for the companies’ and industry’s future. The two companies have different strategic goals and are operating in the same industry but in different main markets: FedEx is working on "producing outstanding financial returns" and focuses on the overnight
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excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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Case 4 THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. Set in June 2004‚ this case invites the student to assess the financial performance of FedEx Corp. and United Parcel Service‚ Inc (UPS). The two firms have competed intensely for dominance of the overnight express package industry. This case is intended for use in an introductory discussion of corporate value creation and its sources. Questions for Students 1. Contrast between Corporate excellence and Financial
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What affect will the FedEx buyout have on the Memphis Economy? Pearlie M Thomas‚ Candice Johnson‚ Frances Marshall‚ Jonathan Parker‚ Terrance Clements QNT/561 February 14‚ 2013 Professor Emiel Barrett What affect will the FedEx buyout have on the Memphis Economy? FedEx is one of the largest company in the City of Memphis and probably employee more employees than any other company. The slow economy and the high cost of fuel have affected the company’s budget. In order to make the company
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CC-408-006 FedEx APAC HR Shared Services Center in Wuhan This case was prepared by Prof. Lee‚ Jean S K and LIU Jia at Case Center of CEIBS. The case was prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Certain names and other identifying information may have been disguised to protect confidentiality. Copyright © 2008 by CEIBS (China Europe International Business School) No part of this publication may
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Federal Express Quality Improvement Program The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case describes how FedEx has used information technology to enhance the reliability of its service and add extra features for customers. The case also describes the FedEx ’s efforts to improve service quality in the U.S.A.‚ including new measurement techniques‚ training‚ and "internal marketing". With the company
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Name: QUALITY MANAGEMENT MID TERM EXAM Question You are a project management consultant assigned to a small manufacturing firm that has been experiencing a myriad of problems. After conducting interviews and fact-finding with key managers‚ you have observed the following: •Company revenues and profits have fallen dramatically over the previous 12 months‚ along with a drop in market share •Customer complaints have reached an all time high •Employee morale is at an all time low •The
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Running head: TOTAL QUALITY PIONEERS PAPER Total Quality Pioneers Paper Martin QUALITY MANAGEMENT AND PRODUCTIVITY MGT/449 Nancy Johnson Feb 20‚ 2010 Total Quality Pioneers Paper Even though people do not want to change‚ pioneers are needed because the reason we need pioneers is to become more innovative and in order to survive in business one needs to explore new ideas. Throughout history‚ there have been many different pioneers perhaps some of the most recognizes pioneers are the
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Personal Qualities of an Effective Counsellor: All the counsellors are not alike. They differ in various ways. Their personal characteristics‚ as well as‚ their personality differ quite substantially. A number of research organisations have tried to ascertain the personal qualities of a counsellor‚ which are essential to bring about therapeutical transformation in another person (i.e. the client). Three researchers namely Carkuff‚ Truax & Carl Rogers came up with the under mentioned characteristics
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