United Parcel Service Marcel Warren International Transportation & Logistics Scott Lawrence 3/5/12 Founded in 1907 as a messenger company in the US‚ UPS has grown substantially into a multi-billion dollar corporation. Today UPS is a global company with one of the most recognized and admired brands in the world. They are the world’s largest packaging and Delivery Company and a leader of transportation and logistics services. Every day they manage the flow of goods to more than 200 countries
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Harvard Business School Airborne Express Case Study Q1. How and why has the express mail industry structure evolved in recent years? How have the changes affected small competitors? The Express mail industry in the United States had a volume of $16-17 billion on expedited shipments in the year 1996. In the years before shipment volumes has risen 15-20% per year. However due to higher competition prices have fallen which resulted in a rise of only 10-15% in total revenues. As an example of
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Early delivery to important customers. Key elements that need focus: Distance based pricing. International markets. Technology. Investment in more aircrafts. Consider residential deliveries. Alliance and partnerships. Brand Low Margins Recommendations: 1. Airborne express has to implement distance based pricing which is followed by the key rivals. If it is not implemented‚ the company might lose clients who target low distance mail deliveries. The company would then end up with majority of
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environment changes. The case study looks at one on the world’s most successful adopters of a new business model that transformed the airfreight and package delivery sectors worldwide. But the advent of the internet in the mid-1990s meant that the FedEx business model had to change or the company would decline. This is also the story of how it rose to that challenge. l l l In 1965‚ Yale University undergraduate Frederick W. Smith wrote a term paper about the passenger route systems used by most
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December 31st‚ 2007 To: Robert Brazier & Senior Management Team of Airborne Express From: Strategic Analyst Re: Recommendations and Implementations for recent issues in Airborne Express Executive Summary: Airborne Express has many options available for sustainable growth and success in the coming years. After the recent 29% increase in revenue over the past year‚ there are opportunities to take into consideration that will boost this growth for the fourth quarter. This company should join the “industry
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Company Overview Who doesn’t know American Express and their famous logo‚ the Roman Centurion? American Express has become a household name for much of the world; the brand itself is prestigious and powerful‚ while their service is world renowned. American Express’s humble beginnings started way back in 1850 when Henry Wells‚ William G. Fargo‚ and John Warren Butterfield launched an express mail business in Buffalo‚ New York (Grossman‚ 1987). Business was great and profits soared‚ mainly because
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Q1) What is the industry attractiveness like in 1997? Has it changed in recent years? Q2) Does Airborne Express have a competitive advantage? Is it sustainable? Q3) What recommendations will you give Airborne Express? ---------------ESSAY START ------------------ Industry Attractiveness in 1997 The industry is defined as the Domestic US Express Mail industry. This includes overnight and second day delivery. In order to assess the attractiveness of the industry‚ a Porters’ Five Forces analysis
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(San Jose Consulting Group‚ 2003). FedEx was the first shipping company to have wireless technology so that the employees can access the information 24 hours a day from the company’s computer. They have a wireless collection data via barcode so the employees can use to scan packages so this reduces error (San Jose Consulting Group‚ 2003). The efficiency is the quality of the way the company has the input and output of the product that they are working on. FedEx has to make sure that when the packages
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Case Assignment Questions DHL Worldwide Express 1. How do customers purchase air express services? Are there differences between documents and parcels? Yes‚ there are differences. There are two principal types of customers. First‚ there are the people who base their decisions depending on the level of satisfaction that the shipment company’s current customer base have. They are not price sensitive and because it is easy to anticipate their purchase volume and shipment‚ it is easier for DHL
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1) Doosan is a South Korean company that has purchased parts of the Ingersoll Rand‚ line of Bobcat equipment for the price of 4.9 billion. The company they formed I the U.S as a result of this purchase is known as Doosan Infracore International or DII. The Doosan name is well known in Korea but not in the U.S. The Doosan brand has been around in Korea for over 100 years. The companies they own include those involved with the production of machines construction equipment as well as restaurants and
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