Q1) What is the industry attractiveness like in 1997? Has it changed in recent years? Q2) Does Airborne Express have a competitive advantage? Is it sustainable? Q3) What recommendations will you give Airborne Express? ---------------ESSAY START ------------------ Industry Attractiveness in 1997 The industry is defined as the Domestic US Express Mail industry. This includes overnight and second day delivery. In order to assess the attractiveness of the industry‚ a Porters’ Five Forces analysis
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1. Evaluate the value proposition offered by the Courier Pak The product in question is a freight product that covers shipment of documents or other items up to a weight of 2 pounds and offered overnight delivery of the documents. Another value proposition of this product is the added safety feature of it being shipped in waterproof or tear-proof envelopes ensuring the documents are shipped without the possibility of damage. The targeted segment for this product is the Rush segment customers
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TCS Express and Logistics We move you Mansoor Tariq 13E00099 EMBA SECTION A LAHORE SCHOOL OF ECNOMICS TCS: Brand Profile Tranzum‚ is a progressive master enterprise offering services in diversified industries including express‚ logistics‚ warehousing‚ distribution‚ mail order‚ travel & tours‚ visa drop box‚ management development‚ event management & publications. With its corporate office in the Middle East (Dubai)‚ the Tranzum enterprise has established offices in various regions
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THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. Executive Summary: As the U.S. package delivery business segment matured‚ International segment became the battle ground for the two package delivery giants – FedEx and UPS. FedEx is considered to be the innovative‚ entrepreneurial‚ inventor of customer logistical management‚ and an operational leader. UPS‚ on the other hand‚ is considered to be big‚ bureaucratic‚ and industry follower‚ although UPS is shedding
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Table of Contents 1.0 Executive Summary 4 2.0 Company Background 6 2.1 Corporate Goals and Objectives 6 2.2 General Company History 6 2.3 Organizational structure 7 2.4 Product and Service Analysis 8 2.5 Company Profit Trend 9 3.0 External Environment Analysis 10 3.1 Political 10 3.2 Economic 10 3.3 Social 10 3.4 Technological 11 3.5 Legal 11 3.6 Environmental 11 3.7 Competitive Environment 12 3.7.1 Inter-Company Rivalry 12 3.7.2 Threat of New Entrants 12 3.7.3
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Airborne Express Tigran Hakobyan To answer the questions of this case let’s first of all understand the overall industry where the company is operating. In general‚ we can state that there is a strong competition between firms in this industry. Firms provide similar services and also the degree of substitutability is high. Profit margins are relatively low. The threat of new entrants is low because market for express deliveries is difficult to access‚ capital requirements are high and also
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Case Assignment Questions DHL Worldwide Express 1. How do customers purchase air express services? Are there differences between documents and parcels? Yes‚ there are differences. There are two principal types of customers. First‚ there are the people who base their decisions depending on the level of satisfaction that the shipment company’s current customer base have. They are not price sensitive and because it is easy to anticipate their purchase volume and shipment‚ it is easier for DHL
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Qixun Express Service Company A Case Study • • China Post Intra city Express Mail Service (EMS) Inter city Service International Service China Post EMS Beijing Operation 23 Express routes to pick up and transport express and international mails. Mails were collected at 11:30 A.M.‚ 3:00 P.M. and 7:30 P:M Intra city Express mails arriving at processing center were immediately unpacked‚ stored and repacked for delivery by special handlers Express Mail typically arrived
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In the freight forwarding industry there are three major corporations which make up 85% of the total market; United Parcel Service (UPS)‚ Federal Express‚ and Airborne Express. Combined‚ these “Big Three” ship more than 5 million packages a day with over 98% of which arriving on time. The impact that the express mail industry has made on the U.S. economy in terms of technology‚ logistics support for small business‚ and the overall movement of goods has far exceeded the expectations of many since
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Program The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case describes how FedEx has used information technology to enhance the reliability of its service and add extra features for customers. The case also describes the FedEx ’s efforts to improve service quality in the U.S.A.‚ including new measurement techniques‚ training‚ and "internal marketing". With the company facing a profit crunch following
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