BPTrends ▪ September 2011 UPS Case Study UPS Case Study: Inside Out Dawson Wood Business Process Manager UPS UPS was founded in 1907 in Seattle‚ Washington and is a large‚ pure-process company. Essentially‚ everything that UPS provides is process-as-a-product. Our 406‚000 employees working in 2‚750 operating facilities and 62‚000 retail access points must execute those processes flawlessly. The net result of our process focus is the daily movement of 15.1 million package and documents
Premium Management Process management Business process
The role of the Corporate Communication function in the organization A case of “best practice” FedEx Alessandro Colangelo * INTRODUCTION……………………………………………………………………….p. 2 * RESEARCH QUESTION...........................................................................................................p. 3 * METHODOLOGY…………………………………..................................................................p. 3 * ANALYSIS……………………………………………………………………………………...p. 4 1. The close alignment
Premium Strategic management Strategic planning Corporation
UPS Case What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? -Inputs‚ Processing and Outputs of UPS’s package tracking systems include the scan able bar-coded label‚ (DIAD) Delivery Information Acquisition Device‚ bar code devices. UPS drivers automatically capture customers’ signatures along with pickup‚ delivery‚ and time-card information. The drivers place the DIAD into their truck’s vehicle adapter‚ an information- transmitting device that is connected to the cellular
Premium Information system Tracking Vehicle tracking system
world around the organization • Robust strategic thinking and planning process • Great decision making Strengths Weaknesses • Widened field of vision for organization • Help to identify new strategies to face possible scenarios that could occur in UPS future • Guide future investment decisions as by living in the future through scenarios‚ there is a better‚ more enhanced and impactful view of the world in both the short and long run. • Foster robust strategic planning‚ thinking‚ and process •
Premium Strategic management Management Future
PAGODA.COM CASE STUDY WRITE UP July 14‚ 2012 Executive Summary Pagoda.com‚ an internet service provider‚ needs to make a decision as to whether or not the company should outsource its online help desk service to a firm in New Delhi‚ India. Pagoda.com caters to individual consumers and small businesses who require a high level of service and are willing to pay a premium for it. Pagoda.com offers state-of-the-art email applications and web building
Premium Internet service provider Customer service Customer
have decided to discuss in this term paper is Federal Express (Fed Ex) and United Parcel Service (UPS). Both of these companies are logistic companies which specialize in delivering freight‚ cargo‚ and shipping services. Both of these companies cater to customers by making door to door deliveries locally and internationally. Both companies have both ground and air shipments but their prices do vary. UPS on the other hand allows their employees to form unions and this means employees of the latter
Premium United Parcel Service United States Postal Service
14 August 2008 Case Studies Paper Many potential business owners start up companies or invest in companies without conducting the proper research. This causes numerous businesses to fail. I investigated a business that I as a business owner would like to establish. My analysis of the potential business will address several important topics. I will research the background of the industry‚ trends‚ how to finance the
Premium Small business Corporation Depreciation
Keeps the network between distribution centers alive and integrates trucking‚ airplane‚ and ship-based data. 2. What and where does information need to be collected and where does it go as part of the process to support the tracking of UPS shipments? [table] UPS Information for shipment process Required info Where info is collected How it’s used/Where it goes 1. Sender and recipients’ name and contact information. 2. Item shipped (e.g. documents‚ electronics‚ food‚ furniture‚ etc); whether or
Premium Package Supply chain management Shipping
The question before the Supreme Court concerning the Young v. UPS. Does the Pregnancy Discrimination Act require an employer to provide the same work accommodations to an employee with pregnancy-related work limitations as to employees with similar‚ but non-pregnancy related‚ work limitation? (http://www.oyez.org/cases) Samuel Bagenstos on behalf of the petitioner argued that UPS violated the second clause of the PDA. To his understanding the second clause means an employee seeking accommodation
Premium Pregnancy Abortion Human rights
Introduction In 2003‚ the announcement was made of a merger between FedEx Corporation and Kinko’s‚ Inc. There are multiple reasons why corporate decision makers consider mergers‚ “the potential efficiency benefits from mergers and acquisitions include both operating and managerial efficiencies‚” (Pautlar‚ 2003‚ p. 122). “These mergers and acquisitions are aimed at increasing growth‚ enhancing existing capabilities and developing new markets” and as a strategic consideration they can “generate cost
Premium Ratio United Parcel Service Financial ratio