Fineman Et al (2010) defined emotions in the workplace as an external presentation of our personal experiences‚ meaning feelings are internal but emotions on the other side‚ can be intentionally influenced. Service organisations‚ even more than ordinary organisation‚ have to deal with a great deal of communication‚ with customers‚ suppliers and staff. For a long time ‚ communication was seen as mainly verbal but an undeniable amount relied in non-verbal and this is the product of emotions. To understand
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is feeling sad and lonely two of her loved ones have left her. These outside events have somehow triggered neurotransmitters in her body to make her experience such feelings as sadness and loneliness. Humanistic- The humanistic perspective is based on free will and that people are in control of their own behavior and feelings. Thus‚ Mrs. B is consciously always thinking about the departure of her two loves ones and because of this constant focus on such unpleasant memories‚ she is feeling sad
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individual or the group fails to understand one another. Even if our sense of belonging is challenged‚ it is important to endeavour on a journey to find a group or place where we belong to. Belonging brings great happiness‚ since being understood and feeling accepted are intrinsic parts of human needs. In ‘The ride of Zhu Bao Sheng’ by Nick Long‚ Nick traces the difficultly of a migrant attempting to fit in to a new place‚ community. Throughout his journey though‚ he constantly faces obstacles. Similarly
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children to communicate effectively. * To share knowledge and information. * To ensure that everybody knows what is expected of them‚ what their role is. * To get their point across. * To help people understand how you and others are feeling and act accordingly. * To work together. * To prevent errors. * To express your wants and needs and understand the wants and needs of others. * To help build and maintain trust. * To negotiate and liaise with others. * To ensure
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This past year has been a huge eye-opener in many ways to me. I can’t believe that my freshman year in college is almost over! I learned a tremendous amount the last two semesters‚ not only in an educational way but I also learned how to manage my time and to be responsible. It really didn’t hit me that I was actually in college until my English class with Mrs. Bartram. I noticed right away she was my kind of teacher. I knew that I would want to be very successful and try my best in her class
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2. 2 wearing clothes. Keep yourself looking good‚ whether its making your hair look good‚ buying a new outfit‚ getting new shoes‚ or etc. 3. 3 build self confidence. Always‚ look straight ahead and do not look down‚ don’t look around feeling self conscious of what everyone thinks. Think positive thoughts about yourself. 4. 4 confidence and self esteem. Pretend that you know the people that you meet. You can fake it until you make it! Give the impression that you are very social
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“Finding someone you love and who loves you back is a wonderful‚ wonderful feeling. But finding a true soul mate is an even better feeling. A soul mate is someone who understands you like no other‚ loves you like no other‚ will be there for you forever‚ no matter what. They say that nothing lasts forever‚ but I am a firm believer in the fact that for some‚ love lives on even after we’re gone.” This quotation comes from book “PS I love you”‚ written by Cecelia Ahern‚ and perfectly describes the
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The following interactions were derived from the writer’s therapy session with JO on 06/29/17. With the first exchange‚ the writer attempted to build rapport‚ and find out if JO had participated in therapy before‚ and‚ if so‚ what about therapy had worked for her. This appeared to be successful‚ because JO subsequently shared what she liked about certain therapists and what she did not like about others. The writer asked this question to build rapport and find out what had worked for JO in the
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unhappy marriage due to many reasons such as the kids‚ their reputation‚ family‚ etc. as an alternative to divorce will ignore their feelings and convince themselves that the marriage is working well. They tend to adopt a cheerful attitude. They offered patience and understanding to make it appear as if the marriage was happy. Cognitive Dissonance is a feeling of discomfort caused by performing an action that is inconsistent with one’s belief (Franzoi‚ 2009‚ p.162). Basically it is a disagreement
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relief and joy‚ a large contradiction to how it ends where there is sadness‚ anger and fear. The writer seemed to have purposely used this contradiction as a way to contribute to the mood of the passage and of its readers; to give a sense of how easy feelings change and how our mood depends greatly on our environment. We can observe these signs of relief and joy mentioned earlier through the way the writer describes how the patients in Ward Fourteen behave. Even though the ward is overcrowded with injured
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