This letter is to provide insight of my experiences in working with Nicole Jackson during my tenure with Kaiser Permanente/Healthspan of Ohio. Working as a Patient Service Representative requires the soft skills of being compassionate and attentive to the patient/customers’ needs. The hard skills required a high degree of financial accountability‚ efficient patient processing and proficiency on the computer. Nicole mastered all of these. I was Nicole’s supervisor for approximately XX years
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In my opinion‚ I believe that leaders are more effective when they are not necessarily born‚ but are properly trained and appointed to a specific position. Through my research on this topic I received a better understanding of what emergent leadership verses appointed leadership is. Emergent leaders are employees who began to take on tasks voluntarily to help others complete their tasks more effectively. They also encourage consensus among coworkers through their leadership abilities. This type of
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When dealing with clients of different genders you must approach each of them differently. The book‚ Women are from Venus Men are from Mars has a title that fits how a person should approach the difference in genders. Males are physically and emotionally created differently than females. When driving across the country a male will typically never stop to ask for directions. The same idea is true when approaching the subject of wellness with a male. Two-thirds (65%) of female employees feel they have
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Chief Master Sergeant Terry A. Savoie’s words spoke of determination‚ call to action and giving back to others when you have received so much in return‚ and the difference a person’s actions could make if they would only try. In keeping with his words‚ I believe in living as a global citizen‚ aware of and engaged in both the local and national communities around me. I strive to empower others‚ and I strongly feel that having join AmeriCorps service program has allowed me to be more effective in
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Attached is a copy of your May Monthly performance notes. Within the review‚ areas of strength and improvement were discussed. More specifically‚ during MBDO Cain’s sit-down she was phrased for her ability to mentor‚ nurture‚ and transition a newly promoted dual function BDO‚ Ivan‚ under her purview. MBDO Cain was able to at times change her teaching style to meet Ivan’s needs. At SNA‚ MBDO Cain was the only BDO who participated in the BDA OJTC class to apply what lessons she learned during instruction
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According to www.belbin.com different roles within a team and the impact of personality types on a team is Belbin’s nine team roles of behavior and they are: Resource Investigator‚ Team worker‚ Co-ordinator‚ Plant‚ Monitor Evaluate‚ Specialist‚ Implanter‚ Computer Finisher. • Resource Investigator Resource Investigator is when they use their nature to find ideas to bring back to the team. The resource investigator strengths are‚ they are outgoing‚ enthusiastic‚ they also explore development and
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Based on what I learned from this module‚ the concept that is most important to me is Individualized Consideration from Transformational Leadership. According to the lesson principles‚ individualized consideration is the degree to which a leader attends to each follower’s needs‚ acts as a mentor or coach to the follower‚ and listens to the follower’s concerns. When applying individualized behaviors it is essential to actively participate in discussing and empathizing with the needs of the follower
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Like in any walk of life personalities are what make individuals part of who they are. These personalities are developed though a multitude of things such as family‚ faith and personal life experiences. This is why the idea behind motivating everyone in a particular organization by the same means is nearly impossible. Some individuals may be motivated through potential advances in their finance‚ proper comprehension of the job or task at hand‚ or the comradery that come with others. Depending on
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To be an outstanding strategic communication professional is not easy‚ some people love strategic communication‚ but the passion is not the only way to be professional in this field. For me‚ to achieve this goal is to keep improving yourself; not only the inside of yourself‚ but also the abilities that can help you. Here are some few points that make me an outstanding strategic communication professional. Frist of all‚ conscientiousness is essential; it is all about dependable‚ responsible and persistent
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Is Life Coaching For You? Would you like to wake up every morning with unlimited possibilities for the day ahead? Do you have a goal that you cannot seem to bring to life? Do you want a new career? A work and life balance? A desire to change your health? Have you reached a halt in an area of your life? Do you want something to change and just do not know what it is or how to get there? A "Yes" to any of these questions is why you might choose to work with a life coach. Life coaching is all about
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