Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type | Name of organisation | Description of products and services | Commercial organisation | McDonalds | McDonald’s is a food
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M1 Unit 2 business In this document I am going to be discussing the differences and the similarities between the business aims and objectives of a restaurant and a charity and explain why they are different. The restaurant The aims of the restaurant are to make money and the business will then put back any money into the business to make it expand and also to pay wages. The restaurant also wants to be serving high quality food to maximize profit‚ an objective for the restaurant is too break
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Unit 15: Major Incidents Assignment 2 (M3) M3 – explain how UK agencies work together while following their legal duties After a major incident has happened it is important that responding agencies communicate and work together to that they can resolve the incident quickly and efficiently this is done in the following ways. Training days: these are organized training days where public services will simulate a major incident which allows the services to train and prepare for real major incidents and
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During the unit 2 assessment test‚ I learned that I am all over the charts between good and poor. I fell mostly in the middle of okay with the majority of the answers. It’s a reality check about your skills when you list them on paper in black and white. It helps you learn a lot about yourself when it’s on paper and it’s laid out in front of you. Evaluating yourself is never easy and something you don’t always want to face. There is always going to be things that needs to be changed and you may not
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HSCD LEVEL 2 UNIT 204 Introduction to duty of care in health‚ social care or children’s and young people’s settings. 1. Understand the implications of duty of care. 1.1 Define the term duty of care. Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety‚ welfare and
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Unit 2 1.2 Describe the duties and responsibilities of own job role. My job role it enable Service User’s to live independently‚ comfortably and securely as possible. To promote the opportunity for Service User’s to live in the community for as long as possible‚ by providing care and support to individuals and families. Please see below some examples: 1. To perform basic personal care tasks as outlined in the Clients care plan 2. To help prepare and cook meals if outlined in the care plan 3
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Unit 1 Introduction to Communication in Health and Social Care Identify nine different reasons why people communicate and give an example for each reason. 1 to express there needs‚ to explain to people exactly what it is that they need and why. 2. `to share ideas – people learn from each other by sharing ideas this can help resolve a problem or situation. 3. to reassure – if people do not communicate they can feel unsure‚ it is important to diffuse rumours by communicating effectively
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Unit II Assessment Question 2 Ramesh Punna Columbia Southern University Original Passage Large-Scale Complex IT Systems (Ian Sommerville‚ Dave Cliff‚ Radu Calinescu‚Justin Keen‚ Tim Kelly ‚ Marta Kwiatkowska‚John McDermid‚ and Richard Paige): Complexity stems from the number and type of relationships between the system’s components and between the system and its environment. If a relatively small number of relationships exist between system components and they change relatively slowly
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Unit 29 - Task 2 Guidance You are thrilled that your expertise has finally been recognised and you have been asked by the Department of Trade and Industry to do a report titled ‘Distribution in Retailing’‚ for the industry’s number one publication: ‘Distributive and Services Trades’. Describe the process of distributing goods through different channels from the manufacturer to the customer Describe distribution channels and distribution processes associated with them. Also‚ including supportive
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Unit 2 Assignment 1: Tradeoffs This year‚ about 580‚350 US residents are expected to die of cancer – that’s nearly 1‚600 people a day. Cancer is the second most common cause of death in the United States‚ exceeded only by heart disease. Cancer accounts for nearly 1 out of every 4 deaths in the United States. Drug prices are becoming a developing issue for every disease‚ especially for people who are uninsured. But the cost of cancer has shown an alarming increase and is steadily growing. As a
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