METROPOLITAN SOUTH INSTITUTE OF TAFE SITXCOM003A: Deal with conflict situations ASSIGNMENT Student name: Student number: ❖ Question1: Outline a 6 point Complaint handling strategy for a 100 seat upmarket restaurant. Explain each strategy in detail. SOLUTION: With an upmarket restaurant‚ we need to offer a very high standard in customer service. When running a business‚ complaint can not be avoidable as it can happen at any time. Therefore‚ we need to have an appropriate
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SOCIO – POLITICAL SITUATION OF INDIA Any society is a fabrication of diverse regions‚ cultures‚ religions‚ politics and economical overtures. India is a unique land that harbours amorous people and astounding cultures. As many would accept without doubt it is a RICH nation in every walk of life. Every Indian has something to feel proud about in its history and riches. It has ← 5000 year old ancient civilization ← 18 official languages‚ 325 spoken languages and 1652 dialects ← 30 states
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that I wrote in high school using rhetorical situations I was very excited. This was because I knew exactly what paper I wanted to write about; the paper that I enjoyed the most‚ which was my short story called speech to Roseanne. I wrote it in high school for my teacher Ms. Drysdale’s class. I first began incubating the first day thinking and planning in my head exactly what I wanted to say in this paper. I knew I had to focus on rhetorical situation from my paper which included exigence‚ negative
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Chapter 2: Situation Assessment: External environment Situation assessment involves monitoring the environment(external forces)‚ While also examining the company itself(internal) Situation assessment can be divided into internal or external; and further divided into Customers‚ competition‚ context‚ and company External assessment includes analysis of specific industry‚ and understanding of laws of marketing Market definition – basis upon which we measure participation or market share
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Matt Swenson Case 4 – Taxing Situations Surf’s Up 1) The difference between the tax expense and the taxes actually paid should be reported as a deferred tax liability of $40‚000. The reason for this is tax law allows $200‚000 to be deducted for depreciation but GAAP only allows $100‚000 of depreciation to be recorded for the year so this means that there will be $100‚000 of depreciation in the future that will be deducted on the income statement but not for tax purposes‚ resulting in a future
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The three biggest challenges I faced in pursuing my education were employment‚ transportation‚ and housing. In 2015‚ the state of Georgia was amount the highest unemployed state in the while many other states are recovering‚ Georgia’s unemployment rate has risen. Some blame the state’s laissez-faire (a policy or attitude of letting things take their own course‚ without interfering) approach to policy. This may seem surprising‚ since Georgia was named the best state to do business in both 2014 and
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Financial education should be a mandatory component of the school program. To what extent do you agree or disagree with this statement? It is an obvious fact that financial aspects are a major part of the daily life‚ as an adult and even as a young individual. Each and every one of us has to make financial decisions concerning recreation‚ health‚ education and more. The question is whether to start with financial education as part of school program or to postpone it for a later stage in life. To
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GROUP 1 REPORT FINANCIAL RATIOS Financial ratios are useful indicators of a firm’s performance and financial situation. Most ratios can be calculated from information provided by the financial statements. Financial ratios can be used to analyze trends and to compare the firm’s financials to those of other firms. In some cases‚ ratio analysis can predict future bankruptcy. SOURCES OF DATA FOR FINANCIAL RATIOS Balance Sheet Income Statement Statement of Cash Flows Statement of Retained
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Financial Management Summary Financial management is referred to as the science of money management. The management of funds is a critical aspect of financial management. Financial management is simply concerned with managing an entity’s money. It is also about the management of the finances of a firm in order to achieve financial objectives. In the business world this would mean monitoring expected inflows and outflows of fund while observing their effect on the managerial objectives. Procurement
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The situation in Pakistan is troublesome probably the worst in the history of the country. The security situation deteriorates continuously - the country is challenged by growing Islamic militancy and terrorism‚ which already caused hundreds of casualties. This crisis is intensified by an economic crisis‚ water and energy shortage as well as drug and human trafficking. In order to encounter and solve these complex problems the state of Pakistan must ensure rule of law particularly a well-established
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