PUTTING THE SERVICE-PROFIT CHAIN TO WORK “When companies put employees and customers first‚ their employees are satisfied‚ their customers are loyal‚ their profits increase‚ and their continued success is sustained.” Harvard Business Review‚ March-April 1994. There is growing number of companies that includes Banc One‚ Intuit Corporation‚ Southwest Airlines‚ ServiceMaster‚ USAA‚ Taco Bell‚ and MCI know that when they make employees and customers paramount‚ a radical shift occurs in the way they
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ePayment Security ECOM 6016 Electronic Payment Systems • Keep financial data secret from unauthorized parties (privacy) – CRYPTOGRAPHY Lecture 3 ePayment Security • Verify that messages have not been altered in transit (integrity) – HASH FUNCTIONS • Prove that a party engaged in a transaction ( (nonrepudiation) ) – DIGITAL SIGNATURES • Verify identity of users (authentication) – PASSWORDS‚ DIGITAL CERTIFICATES THE UNIVERSITY OF HONG KONG FEB/MAR 2012 © 2012 MICHAEL I. SHAMOS
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two public companies. United Rentals‚ Inc.‚ which he cofounded in 1997; and United Waste Systems‚ Inc.‚ founded in 1989. Mr. Jacobs served as Chairman and CEO of United Rentals for the company’s first six years‚ and as Executive Chairman for an additional four years. He served eight years as Chairman and CEO of United Waste Systems. Previously‚ Mr. Jacobs founded Hamilton Resources (UK) Ltd. and served as its Chairman and Chief Operating Officer. This followed the cofounding of his first venture‚ Amerex
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designed the Transport Security Administration (TSA) in November 2001 (Chris Edwards‚ 2013) with the main purpose of protecting the nation’s transportation system acting as an efficient and effective counterterrorist organization through screening of passengers at the airports (TSA‚ 2001). However‚ due to some problems and monopoly on behalf of the TSA‚ some airports such as San Francisco International Airport (SFO) were demanding and were granted a private airport security screening contract from
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A Visit to Zhengjue Temple Zhengjue Temple is located on Wentworth Avenue in the center of China Town in Chicago. It is a small-scale Mahayana Buddhism temple founded in 2003 by a Malaysian nun. It currently consists of two nuns --- the Abbot and founder of the temple and Rev Chi-Miu Sik. The decoration of the temple looks very similar to temples I used to visit in China‚ except for the fact that Zhengjue Temple is smaller in size. It has one big hall mainly used to place the statues of Buddhas
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would stay the same‚ because no additional retooling of the machine would be necessary. The whole change-over process takes 3 hours regarding if the number of garments is 200‚ 500 or 800. Furthermore‚ let’s strictly theoretically assume that the company is able to achieve some extra capacity and one batch is now composed of 150 garments instead of 100 garments. Still‚ although the total number of garments would vastly increase‚ the change-over costs would be altered only partially. The opportunity
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THE TIMKEN COMPANY In 2002‚ The Timken Company was considering acquiring The Torrington Company from Ingersoll-Rand. The acquisition would make a clear statement to the market about Timken’s commitment to remain a worldwide leader in the bearing industry as it would result in the combination of more than 100 years of bearing manufacturing and development experience. Because the two companies shared many of the same customers but had few products in common‚ customers would surely appreciate the
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A Case Analysis Abstract The Hershey Company‚ known until April 2005 as the Hershey Foods Corporation and commonly called Hershey ’s‚ is the largest chocolate manufacturer in North America. Its headquarters are in Hershey‚ Pennsylvania‚ which is also home to Hershey ’s Chocolate World. It was founded by Milton S. Hershey in 1894 as the Hershey Chocolate Company‚ a subsidiary of his Lancaster Caramel Company. Hershey ’s products are sold in about sixty countries worldwide
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Case Study: Mobile Device Security and Other Threats Yvonne Mitchell Strayer University Spring 2015 Professor Emmanuel Nyeanchi Theories of Security Management May 2015 MOBILE DEVICE SECURITY AND OTHER THREATS Introduction There are various security threats for the various mobile devices that we all use on a daily basis. Smartphones are outselling PCs and the lack of adequate security for these devices and other mobile devices leave them vulnerable targets for hackers and other cyber criminals
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Michael Nhan SE578-Practices for Administration of Physical & Operations Security Prof: Rodney Smith How do Administrative‚ Technical‚ and Physical Controls introduce a false sense of security? According to research and studies‚ the leading broadband providers have accumulated a total of over 17.4 million high-speed Internet subscribers in the US” This means that in the United States alone there are more than 17 million computers with fast connections most of which are connected to the Internet
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