Bachelor of International Hospitality Management Essay 1500 words Due: Friday 28th August 2009‚ 12 noon By Cody Huxtable ID# 0791315 “How can developing skills in social and e*motional intelligence benefit you as a hospitality management practitioner?*” Social intelligence can be organised into two categories: ‘social awareness’ which describes what we sense about others‚ and ‘social facility’ which describes what we do with that awareness. Social awareness refers to “a spectrum
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George (2000) identified that there was four aspects emotional intelligence. These aspects allow leaders to transform and motivate team members. These aspects are a) awareness of own and others’ emotion‚ b) emotional facilitation‚ c) emotional understanding and d) management of own and others’ emotions (Jordan & Lawrence‚ 2009). This first ability allows a person to accurately appraise others’ emotions along with portraying personal emotion. While this ability is related to individual level self-awareness
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Organizational Behavior Emotions and Leadership: The Role of Emotional Intelligence George‚ Jennifer M. Human Relations 53.8 (August 2000): 1027-1055 Summary: This article discusses the correlation of a leaders Emotional Intelligence (“the ability to understand and manage moods and emotions in the self and others”) (George) and how it plays a role in how effective that manager is. The author first relates how emotions‚ moods and feelings play a part in how humans deal with each other on
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February 10‚ 2013 ASMT W4b (R) ASMT W4b (R) Why Emotional Intelligence Is Not Essential for Leadership C6 p.171 Mitch McCrimmon‚ the author of “Why Emotional Intelligence Is Not Essential for Leadership”‚ presents an argument contrary to that of Daniel Goleman’s claim that leaders must be emotionally intelligent to be effective. He even ventures as far as calling Goleman’s theory harmful. “The bottom line is that emotional intelligence is more important for management than leadership” (Rowe
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Emotional Intelligence is the ability to identify and manage the emotions of others and your own. While in the field of nursing it is vital you use your emotional intelligence skills to understand the emotions of a patient and utilize these perceptions to manage patient situations to be able to give effective patient care. Emotional Intelligence has become more and more of a focus element for having the skills to be a nurse‚ and is more important in the nursing profession then it was before. The
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Emotional Intelligence So this is a story of a boy who got straight As in both his PMR and SPM‚ was awarded a scholarship to study in Imperial College London‚ got a First-Class honors in his Final Year Examinations‚ finished his PhD in Medical Sciences and on his first job interview‚ he failed miserably. Why is that so? How can a man of such great intelligence fail? The answer is simple‚ he did not have the character‚ drive not to mention personality failed to reach the requirements or he failed
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painful slide home. The very next play‚ he can get so frustrated because the ball bounced out of his glove. These are examples of emotional intelligence. Everyone has ups and downs in their life‚ and they can happen in any situation. Life is like a rollercoaster. Emotions are like a box of chocolates‚ you don’t know what to expect next. Having emotional intelligence can help you in many ways. It helps you understand emotions and why they always
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Emotional Intelligence Paper In today’s world‚ there is so much going on around us that we do not get enough time to think about what we are actually doing. Everything just seems to fly by us and if we look back to re-think and analyze we are sure to fall behind. Emotional Intelligence is a part of us which allows us to make decisions based on our emotions. It’s the part of us which we don’t always have time to bring out. However‚ if we practice to put it to use‚ it can help us make better decisions
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Assertiveness & Emotional Intelligence Have you ever found yourself sympathizing with someone that you may not know much about? Or maybe you wonder where you got your leadership skills and why its important to express your opinion to others. These actions are often involuntary and are performed without much thought. This narrative is specifically to describe why an individual does these things and how they are related in the different aspects of our life. Assertiveness is having the ability
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Practical and Emotional Intelligence Dawn Ott PSY/201 August 11‚ 2013 Joanne Schrock Practical and Emotional Intelligence When it comes to the difference between practical and emotional intelligence is that‚ practical intelligence is something that you can learn by observing other peoples behaviors. Emotional intelligence is the basis of empathy for others‚ self-awareness‚ and social skills (Feldman‚ 2013‚ p385). In the workplace‚ when it comes to emotional intelligence‚ it can help you
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